Adding money to your copy and print balances
You can add money to your copy and print balances at any of the IC Helpdesks or by using one of the self-service ePOS stations located on campus.
- Remember to bring your Student ID card.
- Any unused portion of your money in your copy and print balances is carried forward from one year to the next.
- You can get a refund from any of the IC Helpdesks.
The IC Helpdesks only accept payments via EFTPOS or credit card.
Note: You must carry your University of Auckland student ID card at all times while on campus. Your ID card will be needed for purposes such as adding money into your copy and print balance and borrowing books/laptops from the Library/Information Commons.
You can transfer your money between copy and print balances (but not money allocated by the University or your faculty).
To transfer your money:
- Go to the copy and print transfer balances page.
- Log in with your NetID and password.
- Select the balance you would like to transfer from and to (eg, “copy to print”).
- In the 'Choose Amount to Transfer ($)' box, type the amount you would like to transfer.
- Click the 'Transfer' button.
You can use $1 and $2 coins and notes to add money to your copy balance at an autoloader machine. You can also transfer the money added on an autoloader to your print balance.
The autoloader machine and IC Helpdesks do not give out change.
Autoloader location:
Kate Edger Information Commons Helpdesk
Level 2
Building 315
Corner Symonds and Alfred Streets
City Campus
The ePOS stations are self–service stations where you can add money to your copy and print balances by using your EFTPOS card. Each station has an EFTPOS terminal, a touch screen and a receipt printer.
To see the different locations for adding money, visit the ePOS stations website.



