Computer assistance and training
You can get computer assistance and training from a number of places, including Information Commons Helpdesks, the Centre for Academic Development — Student Learning, and the Library.
There are four student Helpdesks where you can get help with student computing systems:
Kate Edger IC Helpdesk
Building 315, Level 2
Kate Edger Information Commons
Corner of Symonds and Alfred Streets
City Campus
Grafton IC Helpdesk
Building 505, Level 1, Room 109
85 Park Road
Grafton Campus
Epsom IC Helpdesk
Inside Sylvia Ashton-Warner Library
L Block, Gate 3
74 Epsom Avenue
Epsom Campus
Tāmaki Library and IC Helpdesk:
Building 730, Level 2
Corner of Merton & Morrin Roads
Glen Innes
Tāmaki Campus
You can get help with the services and electronic information resources listed below:
- NetID and password
- EC Mail
- CECIL
- Library services and databases
- General student computing
- Internet access
- Wireless network
- Copy and print service
- Saving files and student file storage
- Laptop loan
There are several departmental computer laboratories where you can also get computer assistance. See Faculty computer laboratories.
The University of Auckland operates a ‘UoA-WiFi’ wireless network for student use.
Students can use their own mobile devices or laptop to access the Internet, course materials and other services while on campus. Students can also borrow laptops from the IC Helpdesks for a two-hour period.
For full instructions on how to connect and print using wireless visit www.auckland.ac.nz/wireless.
If you have any problems connecting to the ‘UoA-WiFi’ wireless network, the staff at the IC Helpdesks can help.
Student Learning (Tā te Ākonga)
Student Learning provides:
Workshops and online resources for thesis formatting and compiling using Microsoft Word, presentations and poster making using Microsoft PowerPoint and quantitative data analysis using Microsoft Excel and SPSS.
Help with academic referencing
Acknowledgement of sources is an important aspect of academic writing. The University’s Referen©ite website provides students with a one-stop online resource for academic referencing needs.
Referen©ite explains the essentials of referencing and how to avoid plagiarism. It also includes practical tools to help students reference correctly, use references effectively in writing, and gives fast access to some major reference formats with examples.
Student Learning
Room 320, Level 3
Kate Edger Information Commons
Phone: +64 9 3737599 ext 88850
Email: slc@auckland.ac.nz
Visit the Student Learning website
IT Training for Postgraduate Students
The IT Training Programme at the Centre for Academic Development (CAD) offers IT Training workshops for all postgraduate students.
Workshops range from 2 hours to 6 hours in duration and cover a wide range of software including:
- Microsoft Office applications
- Photoshop
- InDesign
- Endnote
- NVivo
- SPSS
- Office and Windows upgrade
- TexNiC Centre and LaTeX
- Word Styles and Thesis Formatting
See the full workshop listing on our website and enrol online with our quick enrolment system.
IT Training Programme
CAD Reception, Level 3, Fisher Building
18 Waterloo Quadrant
Phone: +64 9 373 7599 ext 88140
Email: cadreception@auckland.ac.nz
Some academic courses will require you to use Turnitin, a web based originality checking service. Your lecturer will tell you if you are required to use it.
For information or help with Turnitin, contact your lecturer.
There is also information, FAQs, and videos available from the University website.
