Computer assistance and training

You can get computer assistance and training from a number of places, including Information Commons (IC) Helpdesks, Libraries and Learning Services, and the Centre for Learning and Research in Higher Education.

»: Information Commons (IC) Helpdesks

»: Libraries and Learning Services Workshops

»: Centre for Learning and Research in Higher Education Workshops (CLeaR)

Information Commons (IC) Helpdesks

There are four IC Helpdesks that provide walk-in, email and telephone support for student computing resources and services:

Phone: +64 9 373 7599 ext 82333
Email: ichelpdesk@auckland.ac.nz

There are several departmental computer laboratories where you can also get computer assistance. See Faculty computer laboratories.

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Libraries and Learning Services Workshops

Student Learning (Tā te Ākonga)

Student Learning Services provides a range of workshops and online resources for undergraduate and postgraduate students, see the Student Learning Services website

Student Learning
Room 320, Level 3
Kate Edger Information Commons
Phone: +64 9 3737599 ext 88850
Email: slc@auckland.ac.nz

Library Workshops

Library Workshops provide an opportunity for you to get hands on experience using Library resources and University IT systems. They are also a good opportunity to ask questions about the Library and scholarly research methods. Attending a few Library Workshops early on in your studies will provide you with sound information retrieval skills to support your studies.

All workshops are free to attend and generally last one hour.

To book Library Workshops:

Go to the Library Workshops website.
Select the workshop you would like to attend.
Select the date and time from the drop–down menu and click ‘Book this session’.
Login via NetID and Password to book your place.
If you have any difficulties booking Library Workshops, please contact learningservices@auckland.ac.nz