NetID and password
Your NetID and password are needed to access the University's electronic environment, which includes Student Services Online, CECIL, EC Mail, Library databases, and the internet.
To access to the University's electronic environment, you must log in with your username and password.
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Username
This is your NetID (also known as your "UPI"). -
Password
This is your University of Auckland password.
Your NetID and password identify you to the computing systems when you log in. This is called authentication. If you are fully enrolled when you log in, your access to The University of Auckland electronic environment is authorised.
Your NetID and password gives access to:
- Student Services Online
- CECIL
- Computer laboratories
- Copy and Print Service
- EC Mail
- Library resources
- Internet
If you are a new student, you will have been told what your NetID and password are in your "Acceptance of Application Letter".
If you do not have these details, you can do the following:
- Swipe your Student ID card at one of the Copy and Print Service stations which are located throughout the University. Once you swipe your Student ID card, your NetID (eg, jbon007) will be displayed on the monitor.
- Click on the print job displayed as “Your new random password” inside the window of the monitor and click on the “Print” button. Your password will be on the printed sheet.
Copy and Print Service stations are available in:
- Kate Edger Information Commons
- Grafton Information Commons
- Epsom Information Commons
- Tāmaki Information Commons
- Libraries
- Faculty computing laboratories
Alternatively, you can get your password from one of the IC Helpdesks either at the City, Grafton, Epsom or Tāmaki campuses. You must provide your Student ID card, passport or driver’s license.
- Always protect your password, and keep it safe and private. Never disclose your password to anyone and do not write it down.
- Your password is used to authenticate and authorise you for use of services. It is your responsibility.
- Remember, at no time will any University representative ask you for your password.
You can change your password online by going to www.ec.auckland.ac.nz/password/change.
Your new password must be:
- Eight characters long.
- Easy for you to remember.
- Hard for anyone else to guess.
The best passwords are a mix of letters, numbers, and punctuation characters. Use all three when creating your new password.
Important
Once you receive your new password, you must change it the first time you log in. It may take up to five minutes for the system to process the new password.
