Frequently asked questions

You can pay your fees via several methods, including:

• In person at the Cashiers Office in the ClockTower
• EFTPOS (please be aware of your bank's daily limits on transactions)
• Student loan
• Scholarship
• Online through Student Services Online
• Cheque
• Bank transfer

To find out more, see Paying your fees.

You must pay fees by the due date stated on the statement or the first day of semester.

To find out more, see Paying your fees.

Payment of your fees completes your enrolment process.

If you don’t pay your fees on time, there are several risks:

• Your enrolment in your course(s) may be cancelled.
• Your formal exam results notification may be withheld.
• Re-enrolment may be declined.
• The release of your academic record may be declined.
• You may be excluded from the University.
• Your degree or diploma certificate(s) may be withheld.
• Your access to University services may be restricted.

Please refer to the University Calendar, Regulation 8, pages 38 and 39.

We encourage you to search and apply for scholarships. Please visit the pages below.

Domestic students

• Scholarships and awards
  

International students
Nearly all scholarships available to international students are for postgraduate study, not undergraduate study.

• International scholarships
• Contact the International Office

Visit the International students’ website.

Application fees are charged depending on the nature of the application. If you are a domestic applicant you may be required to pay a non-refundable fee on submission of an application. You must pay these regardless of whether your application is successful.

• If your highest qualification (gained or attempted) is from an overseas secondary school (including International Baccalaureate) there is a fee of $NZ80.
• If your highest qualification (gained or attempted) is from an overseas tertiary institution there is a fee is $NZ130.
• If you are applying for academic credit for study carried out at another New Zealand tertiary institution there is a fee of $NZ80.
• If you are applying under Discretionary Entrance or Special Admission, there is a fee is $NZ55.

The University of Auckland charges fees on the basis of your course enrolment, rather than by programmes.

In addition to your tuition fees, you will pay a Student Service Fee and a Building Levy, which is charged on a per-point basis. A full time course of study is 120 points per year.

For a detailed fee schedule which allows you to calculate your course fee and other charges, please visit:

• University Calendar Fees Schedule: NZ citizens and permanent residents
• University Calendar Fees Schedule: International students

Applying for a student loan takes at least three to six weeks. We strongly advise you to apply early (November-December) for your loan and allowance for the following year.

To find out more, visit the StudyLink website.

You can use Student Service Online to:

• check your fees balance
• create your own statement/invoice
• pay your fees via credit card
• request a tax invoice (if you need one for GST purposes).

Visit Student Services Online

I've requested a tax invoice but haven't received it. Why not?
You may not have received your tax invoice for one of the following reasons:

1. You may not be enrolled into any course(s).
2. Your mailing address may be incorrect. If your mailing address has changed, please update it through Student Service Online.

If you have paid your fees, but the payment doesn’t show on Student Services Online, please complete the Student Financials Enquiry Form.

The StudyLink website has information on student finance. You can apply online and use MyStudyLink to check the status of your applications. Visit www.studylink.govt.nz.

If you need more information, you can call StudyLink on 0800 88 99 00. You can also visit the StudyLink Office in Auckland.

StudyLink
Level 3, 450 Queen Street
Auckland
Phone: 0800 88 99 00
Open: Monday to Friday 8.30am-5pm, Wednesday 9.30am-5pm

There are several ways in which you can finance your study:

• Scholarships and awards
• Scholarships for international students
• Scholarships for postgraduate study
• Student loans and allowances
• Postgraduate research funding
• Working while you study (undergraduates)
• Working while you study (postgraduates)

As a guide, you will need to allow NZ$15,000-$18,000 per year (about NZ$350-$450 per week) to cover your living costs, including accommodation, food and transport, but excluding your tuition fees and related study costs.

To find out more about approximate costs of various items, see Cost of living.

To apply for a student loan or allowance, visit the StudyLink website.

Student loans and allowances are administered through StudyLink, a division of the Ministry of Social Development. The University of Auckland's only official involvement with student loans and allowances is to verify your enrolment and/or fee information to StudyLink to enable them to assess your eligibility.

There could be a variety of reasons why your student loan has been declined.

You can use MyStudyLink on the StudyLink website to check the status of your application. Visit http://www.studylink.govt.nz/.

If you need more information, you can call StudyLink on 0800 88 99 00. You can also visit the StudyLink Office in Auckland.

StudyLink
Level 3, 450 Queen Street
Auckland
Phone: 0800 88 99 00
Open: Monday to Friday 8.30am-5pm, Wednesday 9.30am-5pm

• Fees
• Student loans and allowances
• Cost of living
• Financial advice
• Hardship support
• Postgraduate Research Student Support accounts (PReSS)
• Postgraduate research funding
• Working while you study