Health care services

The primary care team is a skilled and experienced group of General Practitioners (GPs) and primary care nurses committed to providing a quality health care service, across the four Auckland campuses.

The service is available throughout the year, from Monday to Friday. It is also available during semester breaks but the hours and locations will differ from the semester times.

Primary Health Organisation
We encourage all domestic students to register and enrol with the Health Service, making it your Primary Health Organisation (PHO).

When you receive treatment at your PHO, you pay a discounted rate to see the doctor and you also pay less for prescriptions.

To register University Health Services as your PHO, please complete the form below and return it to the centre in person or by mail.

University Health Services
Level 3
Kate Edger Information Commons
2 Alfred Street
City Campus

Appointments are available for all PHO-enrolled students.

If you have a GP or usually visit a clinic elsewhere, you can visit the Daily walk-in Clinic at the City Campus for urgent care only.

How do I make an appointment?
The quickest way to make an appointment is by phone. You can also visit the centre in person but this may take longer as there may be queues. When visiting in person or when calling in for your appointment, you must present your Student ID card.

Phone: +64 9 923 7681

What if I can't make or need to change an appointment?
You need to let us know as soon as possible.

You can cancel your appointment in person or by phone but you must do so at least 2 hours before your appointment. For example, if your appointment is at 2pm you must cancel no later than 12pm.

If you miss an appointment or do not cancel within the timeframe, you will be charged a fee of $10.

To cancel appointments at all health clinics, please call us.

Phone: +64 9 923 7681

Charges will vary depending on whether you're enrolled with the University Health Service. Charges are displayed in the reception area for each clinc.

Note that all consultations must be paid on the day. Some services require a non-refundable deposit, including dive medicals and specialist appointments.