Student Charter and representation

The Student Charter is an agreement between the University of Auckland and its students. It clarifies the responsibilities of the University and of students.

View the Student Charter

Staff-Student Consultative Committees (SSCCs) are a vital forum for discussing and resolving a wide range of teaching and learning-related issues. Any student may become a member of the SSCC by volunteering and being elected as a class or year representative.

Departmental SSCCs report to their faculties and faculty SSCCs report to the University Student Affairs Committee.

Students are represented on a number of key University committees with a mandate for teaching and learning, including: Senate, Education Committee, Teaching and Learning Quality Committee, Board of Graduate Studies, Runanga, and International Committee. A list of student representatives on University central committees can be found on the AUSA website.

Student representatives meet with the Vice-Chancellor and members of the Senior Management Team before the monthly meeting of Senate.

The Auckland University Students’ Association (AUSA) represents and advocates for students at the University of Auckland. Membership is free and voluntary. The Education Vice-President is a member of the AUSA Executive responsible for advocating for students on teaching and learning. The AUSA website contains information about other student associations in the University.

Visit the Auckland University Students’ Association (AUSA) website.

AUSA Advocacy Service provides a support network and service to students to help improve the quality of student life at The University of Auckland through advocacy, welfare, education and representation. Read more about AUSA Advocacy.

Student input is also sought on a periodic basis through student reference or focus groups and student submissions to department reviews and programme reviews.

Read more about student surveys
Read more about department and programme reviews

An ongoing cycle of University-wide surveys of student opinion gives students the opportunity to provide feedback on teaching and learning, research and supervision, resources, and services and facilities.

View the Student Evaluation of Courses and Teaching Policy here.

The University has well-developed procedures and processes for the resolution of student academic grievances. A student who has a concern may approach their class representative or the University Mediator or Student Advocacy Network at any time.

The Policy for Resolution of Research Problems (postgraduate research students) is available here.