Dispute resolution
This page explains what to do if you experience a dispute at the University.
Support services available for dispute resolution
If you experience a dispute at the University, you may find it helpful initially to discuss it with one of the following support services:
- Auckland University Pacific Island Students' Association (AUPISA)
- AUSA Advocacy
- Class representative
- Faculty student association
-
Ngā Tauira Māori (NTM – Māori Students Association)
- Postgraduate Students Association (PGSA)
- Residential Assistant
- Staff member
- Tuākana or other mentor
- UniGuide
See also Academic disputes and complaints.
Dispute resolution procedure
Dispute resolution procedure (38 KB PDF)
If discussions with these support services do not resolve the issue, the following procedure will apply:



