WAVE (Welfare, Advocacy, Voice, Education)

WAVE is an acronym to describe the four major areas that the department works in:

• Student Welfare
• Student Advocacy
• Student Voice
• Student Education

If you are unhappy about something at the University, if you get into some sort of trouble or need someone to give you a hand to sort out a problem, one of our dedicated staff can help you to resolve your issues.

Text book grants
The AUSA and UBS text book grants are intended to assist AUSA members who have shown significant ongoing commitment to academic study, despite facing adverse personal circumstances beyond their control.

To apply for a text book grant, visit the AUSA website.

Hardship grants
If you need help with food, accommodation, travel or medical costs, you can apply for an AUSA Hardship Financial Assistance Grant. The Welfare Officer also provides emergency food parcels for students in need.

Email: welfare@ausa.or.nz

Parents Space
There is a dedicated kitchen and study area for student parents to use, with or without their children, at AUSA House on 4 Alfred Street. The resources that are available include a port-a-cot, high chair, change table, TV/stereo, computer and printer, children’s toys and books, kitchen facilities, study spaces and lounge chairs.

Email: parentspace@ausa.org.nz

The Student Advocacy team have the skills and dedication to ensure that you are treated fairly and with respect while you study at The University of Auckland.

The Student Advocates offer prompt, confidential and quality support to any student who has an academic grievance or any other concern about the University services. WAVE’s advocacy service also provides general advice on issues within the wider community, such as tenancy, employment, and legal issues.

Email: senioradvocate@ausa.org.nz

Voice is another term for Student Representation.

Student representation exists at all levels throughout the University and is coordinated through the WAVE department. This ensures that students are represented at every level possible at the University. A Class Rep is a student who volunteers at the start of each semester to represent the interests of the students in their courses to the lecturers.

Email: advocate@ausa.org.nz

The Education Vice President’s role is to bring your concerns about education matters to the wider community.

Email: evp@ausa.org.nz

Tamaki Student Association
The TSA office is based at the Tamaki Campus and is open Monday to Friday 10am–2pm. The services offered include a dedicated Parents Space for students, sports equipment, free lockers, lost property, emergency food parcels, AUSA Hardship Grant applications, Class Party applications, photocopying and free phone for local calls.

Emali: tsa.admin@ausa.org.nz

Epsom Tai Tokerau Student Association
The ETTSA office is located at the Epsom Campus to support students studying there. Students can organise the catering for a class party, loan sport equipment, buy a locker to store books, apply for a hardship grants, be issued with an access card for the fitness centre and pool, and get stickers for MAXX bus discounts from the Office Administrator.

Email: ettsa.admin@ausa.org.nz