Information Commons

The staff in the Information Commons are there to help you with the computer workstations and facilities.

There are four student helpdesks where you can get help.

City Campus
Kate Edger Information Commons
Building 315, Level 2
Kate Edger Information Commons
Corner of Symonds and Alfred Streets
Phone: +64 9 373 7599 ext 82333
Email: ichelpdesk@auckland.ac.nz

Grafton Campus
Grafton Information Commons
Building 505, Level 1, Room 109
85 Park Road
Phone: +64 9 373 7599 ext 82333
Email: ichelpdesk@auckland.ac.nz
Note: You need a security card to enter the Grafton Information Commons. Cards are issued to students studying at the Faculty of Medical and Health Sciences.

Epsom Campus
Epsom Information Commons
Inside Sylvia Ashton-Warner Library
L Block, Gate 3
74 Epsom Avenue
Phone: +64 9 373 7599 ext 82333
Email: ichelpdesk@auckland.ac.nz

Tāmaki Innovation Campus
Tāmaki Library and Information Commons
Building 730, Level 2
Corner of Merton & Morrin Roads
St Johns
Phone: +64 9 373 7599 ext 85202
Email: ichelpdesk@auckland.ac.nz

Visit the Information Commons website
 

The computers in the Information Commons facilities are available to all enrolled students on a “first come, first served” basis. Some of the computers at the Kate Edger Information Commons can be pre-booked.

To book a computer, go to https://bookpc.ic.auckland.ac.nz/.

English Language Enrichment (ELE)

ELE provides English language enrichment opportunities to any students enrolled at The University of Auckland.

At ELE Online you can:

• Get information about all the language resources you can use on campus
• Use some resources immediately, online
• Find links to other quality English language learning websites
• Visit whenever and for however long you like at www.cad.auckland.ac.nz/ele

At ELE on campus you can:

• Use English language resources.
• Get advice about your English.
• Join language learning groups. You can consult with other students and an ELE language adviser. No enrolment needed. The language learning groups happen every Mondays and Wednesdays 11am-12pm and every Fridays 3pm-4pm.
• Find language exchange partners.
• Visit whenever you like and for as long as you like during opening hours.

ELE
Level 1, Room 101
Kate Edger Information Commons
City Campus
Phone: +64 373 7599 ext 82134
Email: elsac@auckland.ac.nz
Open: Monday to Friday 9am–5pm

To find out more, and to sign up for the workshops, visit the ELE website.
 

Kate Edger Short Loan

Level 1

Kate Edger Short Loan provides students access to high demand readings for courses as requested by teaching staff from the Faculties of Arts, Business and Economics, Science and the School of Theology. It also provides the laptop lounge, a more relaxed environment for student learning.

To find out more, visit the Library website.
 

IC Helpdesk

Level 2

The IC Helpdesk provides two types of service:

1. Walk-in help.
2. Roaming support provided by IC staff.

We can assist you with these services and electronic information resources:

• NetID and password
• EC Mail
• CECIL
• Library services and databases
• General student computing
• Internet access
• Wireless network
• Copy and print service
• Saving files and student file storage
• Laptop loan

There are several departmental computer laboratories where you can get IT help, for example:

• Business and Economics
• Engineering
• NICAI
• Upper Chamber (Davis Law Library)
• Tāmaki Campus

Student Learning Centre (Centre for Academic Development)

Level 3

The SLC provides courses and online resources to train you on computer and software use.

These include software tools for:

• word processing (from assignment writing to thesis formatting using Microsoft Word)
• referencing (ReferenceCite and EndNote)
• presentation (Microsoft PowerPoint)
• mind-mapping (Inspiration)
• data analysis (NVivo, Microsoft Excel and SPSS)
  

Help with a cademic referencing
Acknowledgement of sources is an important aspect of academic writing. The University’s Referen©ite website provides students with a one-stop online resource for academic referencing needs.

Referen©ite explains the essentials of referencing and how to avoid plagiarism. It also includes practical tools to help students reference correctly, use references effectively in writing, and gives fast access to some major reference formats with examples.

Visit the Referen©ite website

Student Learning Centre
Room 320, Level 3
Kate Edger Information Commons
11 Symonds Street
City Campus
Phone: +64 9 373 7599 ext 88850
Email: slc@auckland.ac.nz

Visit the Student Learning Centre website

The aim of the Information Commons is to create, provide and maintain a positive and productive learning environment for students.

Here are some of the key Rules and Directions students should be aware of:

• Research and learning focus:
  Library and information commons spaces and facilities are provided for the educational purposes of the University and specifically for academic research study and support, not for business, personal or recreational use such as gaming or file-sharing.
• Discussion and quiet areas:
  The information commons facilities and some libraries have areas that are designated for discussion and group study. All library open spaces and some areas in information commons facilities are designated as quiet study areas where group work, conversation and the audible use of noise generating equipment including cell phones is not permitted.
• Reservation of study desks and computers:
  Study desks and computers in libraries and information commons may not be reserved. This includes leaving personal belongings or signs. In information commons facilities, students will automatically be logged off computers after 15 minutes of inactivity.
• Personal belongings:
  Personal belongings are the responsibility of the owner. If left unattended at study desks or computers or elsewhere in the facilities for more than 15 minutes, they may be removed. Only Authorised Persons may remove personal belongings and The University of Auckland is not responsible for any loss or damage to personal belongings that are left unattended or removed.

It is important that you are aware of these Rules and Directions as any infringement may lead to the suspension of your use of the Library and Information Commons computers, services and study spaces for such period as the University Librarian sees fit.