Introduction to Two-Factor Authentication

This page provides information about Two-Factor Authentication (2FA) which is an additional security process that is used to mitigate the risk of unauthorised access.

What is Two-Factor Authentication?

Two-Factor Authentication (2FA) is an additional layer of security used by the University of Auckland. It is a more secure way of verifying that you are who you say you are.

Why do I need Two-Factor Authentication?

2FA helps protect against unauthorised access to sensitive University applications. It can also be used to protect you own online accounts such as Google Drive, OneDrive, Dropbox, LinkedIn, Facebook etc.

How does Two-Factor Authentication work?

2FA requires you to use a unique one-off code in addition to your username and password. For the University, the way to generate a unique one-off code is through Google Authenticator or Authy. 

Authy

What is Authy?

Authy is a free application that can be downloaded onto a mobile device, such as a smartphone or tablet, or a desktop/laptop and is used in Two-Factor Authentication at the University. It works by generating a six-digit one time password which is used in addition to your username and password when you log in. 

Authy is easy to set up, can encrypt and backup your tokens, always for additional protection with a pin or password and synchronises across devices.

Who can use Authy?

If you have a mobile device that can access either the Apple, Google or Android store you can download and use the Authy application.  

Authy is available for the macOS and Windows. The application can also be downloaded through the Chrome web store and there is an extension for your web browser.

Google Authenticator

What is Google Authenticator?

Google Authenticator is a free application that can be downloaded onto a mobile device, such as a smartphone or tablet, and is used in Two-Factor Authentication at the University. It works by generating a six-digit one time password which is used in addition to your username and password when you log in. 

Who can use Google Authenticator?

If you have a mobile device that uses an Andriod, iOS or Windows operating system you can download and use the Google Authenticator application.  

Where can I get Google Authenticator?

Google Authenticator is available for download from the app store on your mobile device. 

Below are links to installation instructions:

Note: For all operating systems you will need to have an account (Apple ID, Google Account or Microsoft Account) before you can download the application.

Need help?

If you still have questions or need further help please contact us using one of the methods below.

Students, Applicants and Alumni:

Staff

For more contact details, visit Contact us.