IT policy overview

The University seeks to establish and maintain access for its community to local, national and international sources of information, and to enhance academic freedom, access to knowledge and open sharing of information.

The University provides information technology (IT) resources to a large and varied group of people. All members of the University community are responsible for using these resources effectively, efficiently and in an ethical manner. IT resources must not be used in any way that interferes with the reasonable use of those resources by other IT users, impacts adversely on the University’s reputation or hinders the University in meeting its legal obligations.

Members of the University community must at all times comply with relevant laws, University statutes, policies and standards. IT users who deal with sensitive data must take particular care to ensure that they comply with all laws and University policies and practices relating to the privacy and security of data.

Some units within the University, including Information and Technology Services (ITS), maintain additional IT standards. IT users to whom those additional IT standards apply, must also comply with those requirements.

The policies below applies to all members of the University community whether at the University or elsewhere, and refers to all IT resources.

Several key drivers will help determine IT policy priorities.

These include:

  • Mission: Our policies should align to core academic, research, learning and teaching, and administrative missions
  • What does this mean to me?: Policies help people to understand the values of the University of Auckland as they apply to our everyday actions
  • Moving forward: Policies should support the reinvention of information technology at the University of Auckland and respond to emerging technologies
  • Legal and regulatory environment: Policies should be in compliance with all statutory requirements
  • Risk environment: Policies should satisfactorily account for an ever-changing array of environmental, technological, and operational risks
  • Best practices: Policies should reflect industry and higher education best practices

Violations of any policies at the University may result in disciplinary action.


Policy oversight and approval

The Chief Digital Officer has oversight responsibility for IT policy. The ITSPP unit coordinates the IT policy function for University of Auckland with responsibility for policy development, education, and maintenance; maintains a complete repository of institutional IT policies, standards and guidelines.

The IT Policy Development and Administration Framework specifies the process for drafting new—or revising old—IT policies. The ITSPC have reviewed and approved the framework.

The University of Auckland sets campus-wide priorities for IT services, resources and facilities. Policies and standards and guidelines have different levels of final approval authority. Specifically:

  • The Chief Digital Officer has final approval authority for IT guidelines and standards.
  • The ITAC has final approval authority for new or revised policies.

IT policy development summary

Information technology policies articulate the university's vision, strategy, and principles as they relate to the use of information and information technology resources. IT policies interpret applicable laws and ensure that the policies are consistent with legal and contractual requirements. In addition, IT policies specify requirements and standards for the consistent use of IT resources across the university.

ITSPP is coordinating a campus-wide, systematic IT policy initiative. This IT policy program will develop and maintain IT policies that are in step with emerging technologies and align with the evolving role and philosophy of the University. To support the IT policy development process, a detailed framework was adopted that:

  • Determines when to establish a policy, guideline or standard
  • Determines the criteria for what should be in a policy, guideline or standards
  • Creates a collaborative methodology for the drafting, approving, updating, and expiration of policies, standards, and guidelines
  • Documents and publishes policies, standards, and guidelines
  • Serves as a campus-wide resource to consistently interpret and arbitrate policies
  • Measures policy effectiveness and level of adoption

More Information

For further information, or to submit comments or suggestions, please contact ITSPP.