Outlook Introduction

Learn how to get the most out of Email, Contacts and Calendar.

Outlook is designed to be a desktop information management system, which will help you manage your email, contacts, appointments and tasks. In the first part of this session we will look at how to get the most out of Email, Contacts and Calendar. Then we will look at how Outlook gives you the facility create a task list, assign tasks to others and keep a record of your activities. Finally, we will cover Notes and Journal.

Key content


  • Sending Mail
  • Receiving and Responding to Mail
  • Flagging messages
  • Attachments
  • Signatures


  • New Contacts
  • Contact Groups (distribution list)


  • Appointments
  • Calendar Sharing
  • Print the Calendar


  • Tasks
  • Notes
  • Journals


  • Navigate Outlook and customise the views and settings.
  • Explore Email options in depth.
  • Create Contacts and Distribution lists efficiently.
  • Use the calendar to set up appointments, meetings.
  • Open an other users calendar and make appointments on their behalf.
  • Use some of the more advanced features in contacts.
  • Work with Tasks, notes and Journal.

Suitable for

New and existing users


Danielle Wallace

EVOLVE Capabilities

Scholarship / Professional Development

Leadership Framework dimension

Enabling People


Please note that this workshop is specifically for PC users. Office 2013 is used. Also suitable for 2010 users.


Free for University of Auckland and UniServices staff
Free for University of Auckland postgraduate students
$125+GST for others

Dates, times and venues for 2017

Session dates for July onwards will be posted here in early June.

January - March 2017                                                    

Registration is now open for the following session:

Tuesday, 14 February 2017, 9am-12pm
Room 305, Level 3, Building 620, 49 Symonds Street, City Campus

April - June 2017

There are currently no scheduled sessions for this period.

To enrol (University of Auckland Staff Only)

You can enrol through Career Tools.

  1. Visit Career Tools.
  2. Enter the course title e.g. Word Intermediate in the search box in the top right hand corner.  
  3. Click on the title of the course you would like to attend from the list.
  4. Find the session you would like to attend in the list at the bottom and click on Request to register.

If you do not have access to Career Tools, please contact the Staff Service Centre at 86000 or email Staff Service Centre

If you can no longer attend this session, please withdraw immediately using Career Tools by clicking Withdraw under My Actions against the respective session or go to Learn > View Your Training Record and select Withdraw from the drop-down menu to the right of the respective session. No shows and late cancellations may incur a fee. Please see our Cancellation Policy for details.

To enrol (all others)

Please refer to the enrolment instructions on the How to enrol page.