MyAucklandUni Help Guide

Visit MyAucklandUni, your new student portal that shows your important information in one place.

What is MyAucklandUni?

Screenshot of MyAucklandUni on mobile
MyAucklandUni on mobile

MyAucklandUni is a student portal that shows your important information in one place. It’s a one-stop-shop that makes it easy to stay informed, understand what you need to do, find information, and complete tasks.

 

Who is MyAucklandUni for?

MyAucklandUni is designed for current enrolled students. This means that once you have accepted an offer of place in a programme, and enrolled in courses on Student Services Online, you can start using MyAucklandUni and your key information will be included.

 

Features of MyAucklandUni include:

  1. Header - easy access to your student email, personal details, and help and support.
  2. Alerts – notifications about new, high-priority information.
  3. Calendar – a combined view of your different University calendars.
  4. Learning – easy access to your courses and results.
  5. Library – resources such as your library account, catalogue search, and copy and print balance.

 

Plus, you get easy access to other systems, such as:

  • Gmail, your student email account
  • Canvas, the new learning management system
  • Library website
  • Student Services Online
  • Your personal details (such as contact information)
  • Help and support (AskAuckland)

 

How does MyAucklandUni work?

MyAucklandUni does two main things:

  1. Pulls and displays important information from other systems. 
  2. Provides links to other systems (or specific areas of systems).

 

Mobile responsive design

MyAucklandUni delivers a great user experience, whether you're using a desktop computer, laptop, tablet or mobile.

 

Tell us what you think!

Complete the MyAucklandUni feedback form

 

Need help?

Check these frequently asked questions on AskAuckland:

See all questions about MyAucklandUni on AskAuckland

What do students say about MyAucklandUni?

  • "I love it so much! an excellent development. I especially love how everything is in one place so that I am able to see my emails and daily schedule on one screen so that I no longer have to remember to check these things manually each day. The feature that shows upcoming classes for the day is extremely useful! Thank you so much for creating this for the students of Auckland University."
  • "Make the icons smaller for smartphone - it's too big, everything else is great :)"
  • "Semester hasn't even started and already I really like the new layout."
  • "Wow! This is great, this was the only thing the university lacked. It definitely is a lot more useful than having to open numerous tabs and the 'single sign in' system, I'm so happy to be using this in my final year."
  • "A remember me feature so that we only login once would be great otherwise the system is fantastic!"
  • "All four of us in our PhD workroom are delighted." 
  • "Very easy to follow, great to have it all on one page. Makes an older returning student like myself easier to find what I need. Thanks again.”
  • "Great dashboard! I would like to suggest adding a module for students who live in the university accommodation, to be able to view balances and login to manage the portal. Thanks!"
  • "Hello, I think one good addition would be to include the Turnitin link. But it is an efficient platform. Well done."
  • "It looks awesome! The only thing is that it would be even better if there was an app for it.”
  • "Can we possibly get a mobile app of MyAucklandUni and NOT keep asking us to login everytime we use it?"
  • "I think it looks a bit easier and more modern."
  • "Great improvement, way overdue."
  • "MyAucklandUni is great!"
  • "I just browsed it all on my Android phone and it works seamlessly. Everything at one place and not having to navigate multiple tabs. Learning made easier. Isn't that what it ought to be? Well done UOA."
  • "Well, it's certainly easy to navigate, even for a dinosaur like me. Congratulations (so far, at any rate!)"
  • "MyAucklandUni should have been an app instead of a web page."
  • "I think this is brilliant. much easier, better aesthetic and access. Please make an app version of this!! It would be amazing. Well done."

Why did we create MyAucklandUni?

We asked students about how the University communicates with them. One of the key issues was the need for an integrated approach to online systems

We researched students' needs through focus groups, a survey, observational study (spending time with students as they went about their day), interviews, user profile workshops, design workshops and user testing. Throughout the development of the portal, we have tested the concepts with students to ensure the portal meets your needs.

Screenshot of MyAucklandUni on desktop
Screenshot of MyAucklandUni on desktop
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