How do I forward an email with headers?


If you report abusive, malicious or otherwise unsolicited email to the University, the IT Security team may request that you forward the email to them with full headers. Each email you receive contains information about where the message came from and which computers it went through on its way to your mailbox. This information, contained in the message's headers, is usually masked from your view. When you display full headers, you're telling your email program to restore this information, which can be used to trace the email back to its source.

These instructions provide assistance in forwarding email with full headers from a variety of email programs.

Gmail - including University of Auckland EC Mail


  • Log in to Gmail.
  • Open the message you'd like to view headers for.
  • Click the down arrow next to Reply, at the top-right of the message panel
  • Select Show original.
  • Copy the entire content and paste into a new message
  • Enter the email address of the person to whom you are sending the message in the To: field.
  • Send the message.
     

Outlook 2010 and 2013


  • Double-click on the e-mail message to open it in its own window.
  • From the Message tab, Locate the group called Respond.
  • Click on More, then select Forward as Attachment.
  • A new email will open with the original email as an attachment.
  • Enter the email address of the person to whom you are sending the message in the To: field.
  • Send the message. 

Outlook 2007


  • Highlight the email you want to forward.
  • Click on Actions, then select Forward as Attachment. (Alternatively press Ctrl+Alt+F on the keyboard). 
  • A new email will open with the original email as an attachment.
  • Enter the email address of the person to whom you are sending the message in the To: field.
  • Send the message.
     

Mac OSX Mail


  • Select the message you want the full headers for.
  • In the menu bar click 'View'.
  • Go down the list and select 'Message', 'Long Headers'.
  • Click on the message to highlight it, and then click on the Forward button.
  • Enter the email address of the person to whom you are sending the message in the To: field.
  • Send the message.
     

Thunderbird

  • From the menu at top select View > Headers > All.
  • Navigate to and highlight the message in question
  • Select the Forward button.
  • Enter the email address of the person to whom you are sending the message in the To: field.
  • Send the message.
  • Once you have successfully forwarded the message with full headers be sure to switch back to 'normal headers by selecting View > Headers > Normal.

Note: If you can't see the top menu, click "Alt".

Hotmail


  • Log in to Hotmail.
  • Highlight the message you'd like to view headers for.
  • Right-click the message in the message list
  • Select View message source.
  • Copy the entire content and paste into a new message
  • Enter the email address of the person to whom you are sending the message in the To: field.
  • Send the message.
     

Yahoo


  • Log in to Yahoo.
  • Highlight the message you'd like to view headers for.
  • Right-click the message in the message list
  • Select View Full Headers
  • Copy the entire content and paste into a new message
  • Enter the email address of the person to whom you are sending the message in the To: field.
  • Send the message.