Tenancy Services, part of the MBIE (Ministry of Business, Innovation & Employment), is an exceptional government agency offering advisory, mediation and tribunal services.
They’re an excellent source of information on legal advice, landlord responsibilities, tenants responsibilities, checklists, blank tenancy and flatmate agreements, bonds and other forms.
If you have questions, you can call their 0800 TENANCY number.
Budgetary help and advice
Your independent money guide.
New Zealand Federation of Family Budgeting Services
We’re a network of budgeting services around New Zealand.
Citizens Advice Bureau
The Citizens Advice Bureau provides a free and confidential service to the community. Some of the specialist services offered include:
A JP can witness documents such as applications for citizenship, and they can take declarations, affidavits or affirmations. If you need a ‘certified copy’ of a document then a JP can help you. Most of our bureaux have volunteers who are JPs and most bureaux offer a ‘JP Clinic’.
CAB recognises that individuals can experience difficulty in accessing legal services that are free of charge. Most CABs work with local legal practitioners to ensure you have access to legal information, assistance and advice.
Budgeting, finance and tax services
In a number of locations CAB provides a budget service which can help you with managing your personal finances, including income support and benefits.
Specialist welfare / beneficiary clinics ensure that people are receiving their full entitlements. Some bureaux also have specialist finance and tax clinics where trained and qualified practitioners are available.
Emergency food assistance
Most CABs have close relationships with their local food bank, or emergency food parcel provider and can help you access the provider in your community.
Check with your local CAB to see if they can help you with specialist advice on employment issues. Some have clinics that can help you with CV writing, careers counselling and interview preparation.
Some bureau provide specialist advice in relation to consumer issues, such as cancelling contracts, buying and selling cars and other products and services, loans, being a guarantor, scams and misrepresentation.