What to do if you experience a non-academic dispute at the University of Auckland.
Support services available for dispute resolution
If you have a dispute at the University, you may find it helpful initially to discuss it with one of the following support services:
- Auckland University Pacific Island Students' Association (AUPISA)
- AUSA Advocacy
- Class representative
- Faculty student association
- Ngā Tauira Māori (NTM – Māori Students Association)
- Postgraduate Students Association (PGSA)
- Resident Advisor
- Staff member
- Tuākana or other mentor
Dispute resolution procedure
If discussions with these support services do not resolve the issue, the following procedure will apply:
The University Proctor deals with disputes involving students. The Proctor can also provide advice about what to do about disputes involving a member of staff, and other issues to do with student conduct.