Support available to Rainbow students during Covid-19

Useful resources and forms of support during Covid-19 remote learning

Latest Covid-19 updates

Up-to-date information during Covid-19 is posted on the University's notices page.

Specific University of Auckland Covid-19 information is on the page Covid-19 information for our community

Support is available

Remote learning during Covid-19 lockdowns will be a challenging time for some students with the loss of social contact and distance from important social networks.

Some of our LGBTQITakatāpui+ community will be living in isolation, living with difficult accommodation or study arrangements, or separated from people they love and care about.

Please be assured, support and advice are always available to you. Some resources are listed on this page.

Health and counselling support

University Health and Counselling is there for any health, medical or counselling needs. 

A number of resources are available from the University's Be well page.

The Equity Office's Student Disability Services help with support for students with visible and invisible disabilities, including long-term support for students with diagnosed mental health conditions. See Student Disability Services.

Unsafe home environment

If you feel threatened or are in immediate danger, please phone 111. If searching the internet for advice on domestic or family violence puts you at risk, look for the “shielded site” icon at the bottom of every University webpage, which allows you to access service without creating a record in "history".

Or contact the Domestic Violence Helpline on 0508 744 633 (Monday to Friday 7.30am to 11pm, and Saturday and Sunday 9am to 11am).

More information and about family and relationship violence and abuse, University policies and guidelines are available on the University’s It’s Not Ok page.

Further contact details can be found on the University’s Expert organisations that can help page.

Financial support

Find out how the University can support you if you are struggling financially.

You may wish to find out about forms of assistance including and emergency fund.

Or the doctoral fees waiver.

In the light of Covid-19, 2021 is likely to present all sorts of challenges. For updated University advice, see What will studying in 2021 be like for me?

Academic support

Find out about Academic and learning support.

Libraries and learning services also has forms of support, including for online study during Covid-19. There are further library resources for online study here.

Canvas is the University’s learning management system, where you will find numerous useful resources. See Canvas resources

Useful contacts on and off campus

Director student equity Terry O'Neill

AUSA queer rights officer Lavi Abitbol, email

Trans On Campus, Jan Eldrige email

Wellbeing ambassadors, meet the wellbeing ambassadors.

OUTLine is a national service that helps LGBTQITakatāpui+ New Zealanders access support, information and a sense of community. Free and confidential phone calls with a trained volunteer on 0800 OUTLINE (0800 688 5463) any evening between 6pm and 9pm. See Outline.

RainbowYOUTH is offering one-to-one support for Rainbow young people and their whānau during Covid-19. See RainbowYOUTH.

Gender Minorities Aotearoa is hte national transgender organisation. See Gender Minorities Aotearoa

Identifying as LGBTQI Takatāpui+

More than 2700 students have self-identified as a member of the University of Auckland’s Rainbow communities and shared this information with us.

The privacy and the confidentiality of data is important to the University, and your details are used in line with the University Privacy Policy.

Support for University staff who are also LGBTQITakatāpui+ students

For our Rainbow students who are also employed by the University, regular updates and links for accessing support during Covid-19 have been provided on the staff intranet.

EAP provides 24-hour access to confidential advice and support on a range of personal and professional matters. See EAP website.