BUSINESS 151G Communication in a Multicultural Society

BUSINESS 151G | Open | Summer School & Semester Two 2021 | City Campus | 15 points


This course develops communication knowledge and skills for your career and relationships, in a theory-based but practical study of communication.

The course offers opportunities to improve your communication knowledge, competencies and skills through the study of:

  • Interpersonal and intercultural relationships
  • Information literacy
  • Different forms of writing
  • Group communication processes
  • Oral presentation
  • The impact of technology on communication behaviours

Learning outcomes

By the end of this course, you should be able to demonstrate:

  • Sensitivity to cultural difference, and an understanding of the role of stereotypes and prejudice in intercultural communication
  • An understanding of the role of language in intercultural communication
  • An understanding of the role of cross-cultural dimensions on the communication process
  • An awareness of your own communication behaviours and the ability to modify them when required
  • The ability to work as an individual and within a group to effectively
    demonstrate an understanding of the complexities and challenges of intercultural communication
  • The ability to analyse intercultural communication challenges (by researching, identifying relevant theories and applying that information) in order to produce effective solutions

Topics covered

  • Culture and communication
  • Stereotypes and prejudice
  • Developing intercultural communication skills
  • Ethnocentrism
  • Cross cultural dimensions
  • Cultural dimensions for international business
  • Getting to know another culture
  • Gender and culture
  • Language in inter-cultural business communication
  • Individuals and groups in business cultures
  • Non-verbal language in intercultural communication
  • Intercultural negotiation

For more information