BUSINESS 151G Communication in a Multicultural Society

This course develops communication knowledge and skills for your career and relationships, in a theory-based but practical study of communication.

The course offers opportunities to improve your communication knowledge, competencies and skills through the study of:

• Interpersonal and intercultural relationships
• Information literacy
• Different forms of writing
• Group communication processes
• Oral presentation
• The impact of technology on communication behaviours

By the end of this course, you should be able to demonstrate:

• Sensitivity to cultural difference, and an understanding of the role of stereotypes and prejudice in intercultural communication
• An understanding of the role of language in intercultural communication
• An understanding of the role of cross-cultural dimensions on the communication process
• An awareness of your own communication behaviours and the ability to modify them when required
• The ability to work as an individual and within a group to effectively
  demonstrate an understanding of the complexities and challenges of intercultural communication
• The ability to analyse intercultural communication challenges (by researching, identifying relevant theories and applying that information) in order to produce effective solutions

• Culture and communication
• Stereotypes and prejudice
• Developing intercultural communication skills
• Ethnocentrism
• Cross cultural dimensions
• Cultural dimensions for international business
• Getting to know another culture
• Gender and culture
• Language in inter-cultural business communication
• Individuals and groups in business cultures
• Non-verbal language in intercultural communication
• Intercultural negotiation

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