BUSINESS 151G Communication in a Multicultural Society

BUSINESS 151G | Open | Semester Two 2024 | City Campus | 15 points


This course develops communication knowledge and skills for your career and relationships, in a theory-based but practical study of communication.

The course offers opportunities to improve your communication knowledge, competencies and skills through the study of:

  • Interpersonal and intercultural relationships
  • Information literacy
  • Different forms of writing
  • Group communication processes
  • Oral presentation
  • The impact of technology on communication behaviours

Learning Outcomes

By the end of this course, you should be able to demonstrate:

  • Sensitivity to cultural difference, and an understanding of the role of stereotypes and prejudice in intercultural communication
  • An understanding of the role of language in intercultural communication
  • An understanding of the role of cross-cultural dimensions on the communication process
  • An awareness of your own communication behaviours and the ability to modify them when required
  • The ability to work as an individual and within a group to effectively
    demonstrate an understanding of the complexities and challenges of intercultural communication
  • The ability to analyse intercultural communication challenges (by researching, identifying relevant theories and applying that information) in order to produce effective solutions

Topics Covered

  • Culture and communication
  • Stereotypes and prejudice
  • Developing intercultural communication skills
  • Ethnocentrism
  • Cross cultural dimensions
  • Cultural dimensions for international business
  • Getting to know another culture
  • Gender and culture
  • Language in inter-cultural business communication
  • Individuals and groups in business cultures
  • Non-verbal language in intercultural communication
  • Intercultural negotiation

Student Feedback

'Exploring the complexity of communication in multi cultural society was very interesting for me. Learning and discovering the importance of communication not only in business, but in many other situations is something that I'm amazed by. Furthermore, I really enjoyed the practical group activities in class.'

'This is rare to say for a course but I loved the textbook! It was really interesting to read, explained many useful concepts about culture and provided good examples. Lectures were interactive, intellectually stimulating and had a good balance of examples and theory. I was hooked from week 1, as each time I learnt something new about how we see or think about culture in the workplace. Fantastic course.'

'International group work was really good and helpful for me because I could learn the cultural differences directly.'

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