Contact us

Have an enquiry? Reach out to our help centres for students, alumni, media and research and consultancy. Or find a staff member in the directory.

Get in touch with the University of Auckland

Student enquiries

For all general enquiries, including admission, enrolment, and course advice queries, contact our student support team online or call us:

Auckland: 923 5025
Outside Auckland: 0800 61 62 63
International: +64 9 373 7513

To learn more about our schools outreach programme, contact the Schools Partnership Office.

Feedback and complaints

We value and take your feedback very seriously. Please submit your complaint using our form below, and our Student Contact and Support Manager Bronwyne Hawkins will ensure your complaint is dealt with as soon as possible.

Submit a complaint or feedback on University service delivery

See also

Staff

Search for academic and a selection of professional staff in the University directory.

Post

The University of Auckland
Private Bag 92019
Auckland 1142
New Zealand

Phone

0800 61 62 63 for student enquiries from within New Zealand
+64 9 373 7513 for student enquiries from outside New Zealand
+64 9 373 7999 for telephone receptionists
+64 9 373 7599 and the appropriate extension

Fax

0800 61 62 64

Emergency contacts

University Security emergency line

  • 0800 373 7550 from mobile phones – calls are free
  • 966 from internal phones

University Security staff are on site 24/7 and will respond immediately to help and arrange any emergency or medical assistance required.

General security enquries

Phone: +64 9 373 7599 ext 85000
Email: city.security@auckland.ac.nz
Address: Building 409, 24 Symonds Street, City Campus, Auckland

Automated external defibrillators (AED)

AED Locations

See also

Emergencies and safety on campus

Faculty contacts

Research and consultancy

Auckland UniServices Limited is the commercial research and knowledge transfer company for the University of Auckland. It is a wholly-owned company of the University of Auckland and is dedicated to connecting the University’s capabilities to business and investors, government and the community.

To find out how research can benefit your business contact UniServices:

Auckland UniServices Limited
c/- The University of Auckland
Private Bag 92019
Victoria Street West
Auckland 1142
New Zealand

Phone: +64 9 373 7522
Web: UniServices online

Media

The University of Auckland values our relationships with the media, and encourages dialogue about the University's research discoveries, creative achievements, and contributions to intellectual growth.

Among the University's staff are people with expertise on a vast range of subjects, who can comment on topical issues of interest to the wider community.

The University and its Communications Office are always available to assist media wanting to draw upon the knowledge of its community of scholars.

Alumni Relations and Development (ARD)

Alumni Relations and Development (formerly External Relations) is the University of Auckland's centralised point of contact for philanthropic partners, alumni, and friends.

ARD is located in University House (Auckland's original synagogue) at 19A Princes Street, opposite the entrance to the grounds of Old Government House.  

The department has two divisions:

  1. Development
    The Development Office provides fundraising and development support for the University. Visit the Giving website.
  2. Alumni Relations
    The Alumni Relations Office manages the University's relationships with its over 180,000 alumni.

Contacts

Pramilla DaSilva
Alumni Relations Office Manager
Email: pc.dasilva@auckland.ac.nz
Phone: +64 9 373 7599 ext 88113

Karen Thompson
Alumni Relations Manager
Email: alumni@auckland.ac.nz
Phone: +64 9 373 7599 ext 83128
Web: www.alumni.auckland.ac.nz

Need to update your details?

Update your alumni details

Whistleblower hotline

You can use the whistleblower hotline to report suspected unethical misconduct including fraud, corruption, harassment or bullying.

Whistleblower hotline

Governance matters

Postal address

Scott St John
Chancellor

The University of Auckland
Private Bag 92019
Victoria Street West
Auckland 1142
New Zealand