Change or reset your password

When selecting a new password please remember that it must be between eight and fifty characters in length and it should contain a combination of punctuation, numbers, uppercase letters, and lowercase letters.

Change your existing password

If you would like to change your existing password, visit Password change.

Reset your password

If you have forgotten your password please follow the reset steps below:

  • Go to the password reset page.
  • Enter your email address.
  • You will then be guided through the password-reset process. The instructions will vary depending on whether you're an applicant, a student, a staff member, or someone else.

If you need ideas for a password, visit Choosing a password.

Need help?

If you require further assistance please contact us.

Students, applicants and alumni

Contact our Student Support Team
Visit one of our Information Common Helpdesks.

Staff

Email staffservice@auckland.ac.nz
Submit a query to the Staff Service Centre.

For more contact details, visit Contact us.