The processes
Summaries of the processes for staff and student accommodations requests are provided below. This information is also set out in flow chart form.
Accommodations requests from staff – process summary
- Staff members speak to their line manager, or Staff DEI, about barriers to their participation, and complete first part of the Reasonable Accommodations for Disability Request form. Note: Staff who have reasonable accommodations, which have been in place prior to the implementation of these RAs Policy and Procedures, and are still supporting them, should complete the Recording Existing Reasonable Accommodations Form.
- Line manager, or Staff DEI, investigates reasonable accommodations options.
- Line manager, or Staff DEI, make a decision about what can be provided and completenext section of the Reasonable Accommodations for Disability Request form.
- Where reasonable accommodations are implemented, reviews and updating the form should take place – at least annually.
- Staff member can lodge a complaint about the accommodations process and decisions. Reasonable accommodations will be implemented where a complaint, about a decision not to provide accommodations, is upheld.
Accommodations requests from students – process summary
- Student /prospective student contacts a Student Service – either Student Disability Services or Inclusive Learning.
- Student Service considers the student’s/prospective student’s requirements.3
- Student Service investigates reasonable accommodations options.
- Where possible reasonable accommodations options exist, the Student Service may:
- Approve support; and/or
- Make recommendations for agreement with relevant staff and thestudent/prospective student.
- Reasonable accommodations will be implemented for the student/prospective student where the Student Service has:
- Approved support; and/or
- Made recommendations that are agreed by the student/prospective student and relevant staff.
- Students/prospective students can lodge a complaint about accommodations decisions or processes. Reasonable accommodations will be implemented where a complaint, about a decision not to provide accommodations, is upheld.
3 In some cases, depending on the nature of the programme or course being undertaken, the Student Service may direct the student/prospective student to other relevant staff who can consider their request.