Our enabling environment

Mana-enhancing stakeholder experiences will be the focus of how we develop and manage our facilities and services. These experiences will be anchored in our distinctive physical and digital spaces, responsive and accessible services, and our open and collaborative work practices that privilege the needs of our students, staff and partners.

Our decision making is strongly values-based, founded upon accountability and integrity, and focused on delivering professional services that are ethical, equitable, excellent, and sustainable. These values will be evident in our service interactions and in the experiences supported by our physical, digital and social environments. We continually seek user feedback and sentiment which guides our program of continual improvement.

Kaitiakitanga will be evident in our approach to sustainability and woven into everything we do. We will realise this in close collaboration with mana whenua and through open, inclusive engagement with our many and varied partners.

Manaakitanga will drive innovative human-centred design to create mana-enhancing and performant services and practices for our people. Open, transparent, and ethical governance and data-informed decision-making will foster a high-trust culture and increase the University’s accountability, agility, and nimbleness.

Everybody engaging with the University of Auckland’s digital and physical spaces will experience a distinctive sense of place that balances acknowledgement of history, heritage, and place with the vibrant evolution of our communities. Engaged and collaborative meditations with students, academics, community, professions, and industry on current and transdisciplinary challenges will be facilitated by well-crafted, richly integrated digital and physical spaces.

Our campuses and precincts will showcase our innovation, entrepreneurship, and commercialisation strengths and invite community and industry interaction. The development of our Newmarket Campus will reflect these strengths wholeheartedly.

We will create vibrant locations recognised as gateways to learning and teaching, research and innovation, and partnership and engagement with the University. These distinctive spaces and the rich digital connections they have will deliver innovative and welcoming outreach, engagement, and extension activities with our communities, particularly from our Tai Tokerau and Tai Tonga campuses.

• Create mana-enhancing experiences for our communities through effective, efficient, and valued operations and services
• Deliver a distinctive, capable, and flexible people-centred environment that celebrates our place in Aotearoa New Zealand and the Pacific
• Actively continue and measure progress towards overall sustainability and net zero carbon status
• Enable long-term operational sustainability and resilience through careful stewardship and planning and by enabling revenue growth

Strategic initiatives for priority one

Create mana-enhancing experiences for our communities through effective, efficient, and valued operations and services

Guided by manaakitanga:

• Deeply understand our diverse constituents and communities
  and evolve services and operations proactively to meet their
  needs.
• Enable and develop our staff to ensure they have the
  capabilities and are empowered to operate and improve the
  services they offer.
• Improve student experiences with personalised services, a
  holistic model for student support and wellbeing, and campus
  improvements that create a welcoming vibrant environment.

Category

Capability development

Strategic initiatives for priority two

Deliver a distinctive, capable, and flexible people-centred environment that celebrates our place in Aotearoa New Zealand and the Pacific

Guided by whanaungatanga:

• Develop integrated physical and digital environments that foster valued and connected virtual and in-person experiences
• Create focused plans for Newmarket, Tai Tokerau, and Tai Tonga that recognize and maximise the distinctive and specific opportunities they each offer
• Enable campus improvements through the Master Estate Plan
  

Category

Framework for action

Strategic initiatives for priority three

Actively continue and measure progress towards overall sustainability and net zero carbon status

Guided by kaitiakitanga:

• Guide the inclusion of Waipapa Toitū indigenising priorities in Te Rautaki Tūāpapa, faculty, and service sustainability plans
• Develop indigenous capabilities and cultural competencies in decision-making, leadership and governance that ensure social sustainability of Māori interests
• Establish, publish, and track the Te Reo Language Plan commitments.
• Achieve and sustain a net zero carbon status by 2030
• Establish, publish, and track carbon accounting, resource consumption, asset utilisation, and sustainable development goal (SDG) measures
• Develop and implement plans for ethical and sustainable operations including:
  • Asset utilisation, particularly space
  • A framework for sustainable and ethical procurement

Category

Framework for action

Strategic initiatives for priority four

Enable long-term operational sustainability and resilience through careful stewardship and planning and by enabling revenue growth

Guided kaitiakitanga:

• Deepen ethical data use to guide sound decision-making
• Inspire flexibility, responsiveness and innovation across Professional Services
• Exploit emerging technologies to further operational effectiveness and efficiencies
• Enable revenue growth while controlling operational costs
• Leverage assets and resources in new ways

Category

Framework for action