Contact us

Have an enquiry, specific need or feedback? We're always happy to hear from you.



Your online help and support centre. Search our frequently asked questions.


Get immediate answers to common questions using our chatbot and if you get stuck, Live Chat is available with Student Advisers during office hours.

Need more assistance?

In person

Visit our Student Advisers in person at the Student Hubs.

Call us

  • Auckland: (09) 923 5025
  • Outside Auckland: 0800 61 62 63
  • International: +64 9 373 7513


Monday – Friday, 9am – 5pm (NZT)


General enquiries and help with University services

Got a question? Our online help centre may have the answer to help save you time.

Check out the Staff Service Centre portal.

Call us

  • Phone: (09) 923 6000


Submit your enquiry or request online.


Monday – Friday, 7.30am – 6pm (NZT)

Staff Directory

For academic and a selection of other staff search our Staff Profiles.


General enquiries about alumni relations

Call us

  • Phone: +64 9 373 7599 ext 84653


Postal address

Alumni Relations Office
The University of Auckland
Private Bag 92019
Auckland Mail Centre
Auckland 1142
New Zealand

To find specific Alumni office staff members, visit Alumni contacts.

On-campus emergency

For any emergency or medical assistanc

Call University Security team

  • Phone: 0800 373 7550
  • Internal phone: 966



Postal address


The University of Auckland
Private Bag 92019
Auckland 1142
New Zealand

Other equiries

Feedback and complaints

Provide feedback to help us improve our services, visit Complaints and incidents.


For any general media relations enquiries, contact the Media and Communications team.

Research and consultancy

To find out how research can benefit your business, contact the UniServices.

Student recruitment advisers

To learn more about our schools outreach programme. Contact the Schools and Community Engagement team.

University security

For all general security enquiries, contact the University Security team.