Contact us

Have an enquiry, specific need or feedback? We're always happy to hear from you.


UoA Assistant

Get immediate answers to common questions using our chatbot on the bottom right hand side of this screen.

Live chat

If you prefer to speak to a human, we also have student advisers available on live chat from Monday-Friday, 9am-5pm (NZT).

Student Hubs

For assistance and advice on any aspect of your studies and life at the University, visit the Student Hubs on campus to speak with one of our student advisers in person.

Student Hubs are open most days from 8am-8pm. Check out your local Student Hub's services, location and hours.

If you are not in Auckland or unable to visit in person, you can book an online appointment with one of our student advisers.

Call us

For general questions about courses, programmes, or life at the University, you can call our contact centre:

  • Auckland: (09) 923 5025
  • Outside Auckland: 0800 61 62 63
  • International: +64 9 373 7513

Calling hours are Monday-Friday, 9am-5pm (NZT).

Email us

State clearly in the subject of the email the reason you are contacting us, for example, 'degree planning'; 'applications'; 'fees':


AskAuckland is your 24/7 online help and support centre. Search our frequently asked questions.


General enquiries and help with University services

Got a question? Our online help centre may have the answer to help save you time.

Check out the Staff Service Centre portal.

Call us

  • Phone: (09) 923 6000


Submit your enquiry or request online.


Monday-Friday, 7.30am-6pm (NZT)

Staff Directory

For academic and a selection of other staff search our Staff Profiles.


General enquiries about alumni relations

Call us

  • Phone: +64 9 373 7599 ext 84653


Postal address

Alumni Relations Office
The University of Auckland
Private Bag 92019
Auckland Mail Centre
Auckland 1142
New Zealand

To find specific Alumni office staff members, visit Alumni contacts.

On-campus emergency

For any emergency or medical assistance

Call University Security team

  • Phone: 0800 373 7550
  • Internal phone: 966



Postal address


The University of Auckland
Private Bag 92019
Auckland 1142
New Zealand

Other enquiries

Feedback and complaints

Provide feedback to help us improve our services, visit Complaints and incidents.


For any general media relations enquiries, contact the Media and Communications team.

Research and consultancy

To find out how research can benefit your business, contact the UniServices.

Student recruitment advisers

To learn more about our schools outreach programme. Contact the Schools and Community Engagement team.

University security

For all general security enquiries, contact the University Security team.

Schedule the Vice-Chancellor for an event

To make a scheduling request for the Vice-Chancellor Professor Dawn Freshwater, complete the scheduling request form.