Suspicious package or mail
Keep Calm, Keep Safe, Take Action
If you discover an object that you suspect is potentially harmful do not touch or approach it
- Use the suspicious features list below to determine if the item is suspicious
- Evacuate the immediate area and prevent access to it
- Do not activate the fire alarm
Suspicious features
- If there is a ticking sound or protruding wires or aluminum foil, then it should automatically be regarded as suspicious
- Excessive postage
- Incorrect titles
- Title but no name
- Misspelling of common words
- Handwritten or poorly typed addresses
- Oily stains, discolourations or odour
- No return addressExcessive weightLopsided or uneven envelope
- Excessive security material such as masking tape, string, etcVisual distractions
- Marked with restrictive endorsements, such as 'Personal' or 'Confidential'
- Shows a city, state or province in the postmark that does not match the return address
| If the item displays suspicious features | If the item does not display suspicious features |
From a safe distance call:
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From a safe distance call:
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Resources
Document Control
Version: 2.1
Last Updated: Jun 2026
Next Review: Jun 2029
Owner: hsw@auckland.ac.nz
Approver: Associate Director, Health Safety & Wellbeing