Violent or aggressive person

Keep Calm, Keep Safe, Take Action

Your personal safety is paramount, if you feel at risk or in danger - Call the Police (111)

If faced with a violent or aggressive person

  • Keep calm and ensure your safety. Identify a safe exit route
  • Ensure your safety and distance yourself from the exposed danger
  • Remove yourself and others from immediate danger if it is safe to do so
  • Call the Police (111)
  • If able, call Security: Use the UoA Alert app or call 0800 373 7550
  • Only attempt to de-escalate the situation if appropriate and safe to do so
  • Record a mental description of the aggressor(s)
  • If the aggressor leaves the scene note direction of travel or vehicle used

Duress Alarms: If your area has a duress alarm, activate this to summon help . It is better to activate the alarm and then find you have the situation under control than to wait and see how the situation develops

An Introduction to Personal Safety & De-escalation workshop

Document Control
Version: 2.0
Last Updated: Oct 2025
Next Review: Oct 2028
Owner: hsw@auckland.ac.nz
Approver: Associate Director, Health Safety & Wellbeing

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