Global Microsoft outage

Be aware that scammers are sending fake texts and emails that appear to be from IT support or Microsoft relating to today’s outage.

To keep yourself safe

• Do not click links or reply to unexpected texts or emails about the outage, even if they include a reference number
• Only trust official updates on our Notice pages. The University will never text you a link to log-in or fix your account.

Orbit travel portal

Orbit advises that due to the Microsoft outage it cannot currently take new bookings via the Orbit portal.

Non-urgent travel

Please try again early next week.

Urgent travel queries

Phone a consultant on (09) 355 7585 or after hours (09) 355 7500 (hold through the message and you will be connected to a person 24/7).

Global issue affecting Outlook, Teams, SharePoint, Planner, To Do, Copilot and Power BI

Microsoft is continuing to work on the issue.

It found that a core process on its servers was overloading, causing it to stop responding. An earlier fix didn’t fully solve the problem, so Microsoft is now isolating sections of its network to restart and test them safely before reopening them to everyone. There is no confirmed time yet for a full recovery.

What you can do (updated 3.38pm)

• No action is currently needed
• Do not reinstall apps, or log requests relating to this issue via the Staff Service Centre Portal/IT Services Portal
• You may see errors when clicking links in emails or Teams
  • Be extra careful with unexpected links 
  • Use Teams chat or phone calls for urgent messages

A global Microsoft issue is affecting the University.

Some people may be experiencing difficulties with Outlook, Teams, OneDrive and Copilot.

Microsoft is investigating the issue and working to resolve it. The University is closely monitoring updates.