Getting started at Hiwa

New to Hiwa or thinking about joining? Our friendly team shares their best tips, insider tricks, and everything you need to know to make the most of your membership. Even long‑time members will pick up something new. Consider this your Hiwa starter pack.

Never used our lockers before? No stress. This quick visual guide shows you exactly how to store your belongings safely and securely. Watch it before your visit so you can breeze through with confidence. 

Sharing the weights floor is easy when everyone knows the basics. This video covers simple rules, smart habits, and helpful tips so you can lift confidently while keeping the space welcoming for everyone.

Make a splash and learn how to share lanes, move around the pool safely, and enjoy the water while respecting fellow swimmers. A must‑watch for anyone using our aquatic spaces.

Relaxation works best when everyone’s on the same page. This guide walks you through the do’s and don’ts of our sauna and spa area so you can unwind comfortably while keeping the space calm and respectful.

Whether you’re shooting hoops, playing badminton, or joining a casual game, this video covers how to use the Sports Hall safely and considerately. Great for both new and seasoned players. 

Get to know the Cardio Zone. In this video, we show you the 78 Life Fitness cardio machines available at Hiwa. From treadmills to rowers and everything in between, you’ll learn how to move confidently through the Cardio Zone, keep the space flowing smoothly, and use one of our machines safely with a simple step‑by‑step guide.

Discover how to make the most of our group fitness experience at Hiwa. This guide walks you through how to access the class schedule, book your spot, and understand the difference between the classes included in your membership and our premium options.

You’ll also pick up helpful tips on what to bring, how to prepare, and why chatting with your instructor is a great idea, especially if you’re new or need help setting up. We’ll even show you where each group fitness space is located throughout the facility so you can arrive feeling confident and ready to move.