School of Graduate Studies
We aim to provide an outstanding experience for all doctoral candidates at the University of Auckland.
About the School of Graduate Studies (SGS)
About the Graduate Research Committee (GRC)
The Graduate Research Committee (GRC) is responsible for the governance of doctoral policies. It is chaired by Professor JR Rowland, Pro Vice-Chancellor for Global and Graduate Research, and includes, amongst others, Professor Vivien Kirk, Associate Pro Vice-Chancellor for Graduate Research, and the Associate Deans/Directors Postgraduate Research from all faculties and LSRIs.
You can learn more about who sits on this committee by visiting the GRC web page.
Who to contact if you have a query
| Query type | Who to contact |
|---|---|
| Academic queries | Your supervisor |
| General queries | Explore the doctoral web pages Search on AskAuckland Visit a Student Hub Email doctoraladvice@auckland.ac.nz |
| IT queries | Basic IT queries: Student IT Hub Basic software: Download here Specialised software: Download here Complex IT queries: IT Service Portal for Staff Niche software: IT Service Portal for Staff |
| International queries | International Student Support team |
| Administrative queries | Group Services Administrators in your Faculty/LSRI |
| Research queries | Doctoral Research Coordinators: Auckland Bioengineering Institute Business and Economics Engineering and Design Law Liggins Institute Medical and Health Sciences Science |
Doctoral complaints and disputes
If you are a doctoral candidate and wish to make a formal complaint to the University, there are a number of avenues to follow, depending on the nature of your complaint:
| Query type | Who to contact |
|---|---|
| Academic disputes and complaints (including regarding examination outcomes and termination appeals) | See Academic Disputes and Complaints |
| Supervision complaints | Contact the relevant Head of Department in your Faculty / Institute |
| University of Auckland complaints (regarding service) | See Provide feedback or submit a service complaint |
| School of Graduate Studies complaints (regarding advice) | We recommend you first contact the SGS advisory staff member involved. If you are not satisfied with the resolution or wish to raise this further, please email Professor JR Rowland, Pro Vice-Chancellor Global and Graduate Studies. |
| Support and assistance | The Auckland University Students’ Association (AUSA) can assist you with raising complaints. |