Teams FAQ

Check here for answers to frequently asked questions about Microsoft Teams

How do I get access to Teams?

Teams will be available to all staff and students from the start of 2023.

How do I create a team?

  1. You cannot use the "Join or create a team button".
  2. Go to MyHub in the top left of Teams and follow these instructions.

How do I join a team using a code?

  1. Go to Join or create a team at the bottom of the Teams client. Note that you cannot create a team this way - you must use MyHub if you want to create a team.
  2. Select Join a team with a code.
  3. Enter the code that the team owner provided.
  4. Click Join team.

How do I customise my notifications?

Check how to manage notifications in Teams

How do I change my status in Teams or add a custom status message?

A custom status message can be used to provide information before someone tries to message you in Chat. It can be set to automatically expire after a period of time that you specify or be permanent. It will appear for all people - you can't specify a different message for different people.

How do I know which conversations include me?

If you’re worried about knowing when someone in a conversation needs your attention, just keep an eye on your Activity feed. There, you’ll get a notification whenever someone:@mentions you (you’ll also see your @mentions in the conversation, where you can spot them easily).@mentions teams and channels you belong to.Replies to conversations you’re part of.Replies to your replies.

Which browsers are supported for Teams online?

The Microsoft Teams web version works in the following desktop browsers:

  • Microsoft Edge (latest plus 2 previous versions)
  • Chrome (latest plus 2 previous versions)
  • Firefox (latest plus 2 previous versions)
  • Safari 14+

How do I block someone in Teams?

While you can't block someone, you can mute them easily. Muting means that you will receive no notifications when they try to contact you.

  1. Go to the Chat tab.
  2. For the user you want to mute, click the More options menu (... dot menu).
  3. Choose Mute.

How do I troubleshoot problems in Teams?