Te Papa Manaaki | Campus Care
A safe, confidential and free service that supports the health, wellbeing and safety of everyone at University.
This is not a crisis service. If the person is in immediate danger please ring
Emergency Services on 111 or Campus Security on 0800 3737 550.
Need help or know another student who does?
- Mental health concerns and support planning
- Family violence and other safety issues
- Anxiety and distress issues impacting study
- Financial concerns and stress
- Stress related to caring responsibilities
- Bullying, harassment & discrimination
- Sexual harm, including sexual harassment and assault
- For those facing an exceptional circumstance outside of their control, one of the team can work out a support plan with you looking at academic and other needs.
Did you know?
Students residing in New Zealand can be referred by others or reach out directly to seek advice or personal support.
About the team and our services
Our team work with students to better understand their concerns and needs, streamlining interactions with campus services, and developing a wellbeing plan that works in the best interests of each individual. Students are assigned a case manager, who remains in contact if needed, guiding students through internal and external services that can support their needs.
We are available Monday-Friday 8.30am-4.30pm.
You can also contact Youthline or 1737, which are external services available 24/7.
Walk in counselling appointments
This service has now moved to University Health and Counselling Services, located on Level 3 of Kate Edger Information Commons. Visit the Counselling page for more informaiton.
International student support
The team provide advice and support for all current international undergraduate, postgraduate and doctoral students. If you will be under 18 years old when you start at the University of Auckland, you must live in approved Accommodation. For information about homestay options check out the Under 18 International Support webpage. You can reach out to the International Student Support team to discuss your specific needs.
Report concerning behaviour
We encourage everyone at the University to reach out whenever they see concerning behaviour. Identifying this behaviour early on minimises the risk to those affected and provides greater opportunities to support and help people in need.