Statements, invoices, and receipts

How to view a fees statement, invoice or receipt.

Statement

A statement is an official record of fees charged and payments made to your account over the period covered by the statement. It also shows the total amount due at the statement end date and information about how you can pay. You can use it as an invoice (a bill you have to pay).

Instructions

  • Sign into Student Services Online.
  • Click on the ‘Fees and Payments’ icon.
  • The ‘Account Summary’ page will appear.
  • Click 'Statement and Invoices' to give a list of options.
  • Click on ‘Statements/ Non-GST Invoices’ and then click the green 'Generate Statement/Invoice' button.
  • Type in the Academic Year or click the magnifying glasses to select the Academic Year you want the new account statement to cover.
  • Click the green 'Produce Statement' icon. A new browser window will open showing the statement in PDF format. If it doesn’t appear, check that your internet browser pop-up blocker is turned off.

Tax invoice

A tax invoice is a ‘bill’ that has to be paid. It shows the GST included in the charges for organisations or people who need this for tax purposes.

You may need a tax invoice if:

  • Your employer is paying for your tuition fees.
  • A GST-registered third party is paying for your tuition.
  • You are GST-registered.

Instructions

  • Sign into Student Services Online.
  • Click on the ‘Fees and Payments’ button.
  • The 'Account Summary' page will appear.
  • Click 'Statement and invoices'.
  • Click 'Tax Invoice for GST Purposes'
  • Click the green 'Request tax invoice' button. The ‘Billing address’ page will appear.
  • Enter the address and email that you want the invoice sent to.
  • Click Submit. The tax invoice will be sent to the email address details you provided within 3 working days.

If any of your tax invoice address details change (including the email address) during the course of the year, you will need to email fees@auckland.ac.nz.

Fees receipt

You can check for any fees payments to your account by requesting a fees receipt. Once displayed, the receipt can saved and attached to an email and be printed.

  • Receipts cannot be generated for StudyLink, Scholarship, Award or Third Party payments.
  • Credit card payments can usually generate receipts immediately.
  • Payment by telegraphic transfer takes approximately 5 days.

Instructions

  1. Sign into Student Services Online.
  2. Click on the ‘Fees and Payments’ icon.
  3. The ‘Account Summary’ page will appear.
  4. Click on the 'Payment History' option.
  5. Select the date period you are interested in and all payments in that period will be displayed.
  6. Click on Generate Receipt to display the receipt for that transaction. If a receipt doesn’t display, make sure your browser pop-up blocker is turned off, as the receipt shows in a new window.