Statements, invoices, and receipts

Find out how you can view a fees statement, invoice or receipt.

Statement

A statement is an official record of fees charged and payments made to your account over the period covered by the statement. It also shows the total amount due at the statement end date and information about how you can pay. You can use it as an invoice (a bill you have to pay).

Instructions

  • Sign into Student Services Online.
  • Scroll down to the Finance Links at the bottom of the home page.
  • Click View Statement. The ‘Statement of account’ page will appear.
  • Click the Generate Statement/Invoice button. The ‘Generate statement’ page will appear.
  • Click the magnifying glasses to select the Academic Year that you want the new account statement to cover.
  • Click the Produce Statement button. A new browser window will open showing the statement in PDF format. If it doesn’t appear, check that your internet browser pop-up blocker is turned off.

Tax invoice

A tax invoice is a ‘bill’ that has to be paid. It shows the GST included in the charges for organisations or people who need this for tax purposes.

You may need a tax invoice if:

  • Your employer is paying for your tuition fees.
  • A GST-registered third party is paying for your tuition.
  • You are GST-registered.

Instructions

  • Sign into Student Services Online.
  • Scroll down to the Finance Links at the bottom of the home page.
  • Click View Statement. The ‘Statement of account’ page will appear.
  • Scroll down to the ‘Tax Invoice for GST Purposes’ section.
  • Click the Request Tax Invoice button. The ‘Billing address’ page will appear.
  • Enter the address and email that you want the invoice sent to. If you do not enter an email address, it will be automatically sent to your University email address. Alternatively, if you want it sent to the address you provided to the University as your primary address, simply click the circle beside ‘Address the Tax Invoice to my primary address’ and the tax invoice will be automatically emailed to your University email address.
  • Click Save. The tax invoice will be sent to the email address details you provided within 3 working days.

Your ‘Request Tax Invoice’ button will now be inactive for the rest of the academic year. If any of your tax invoice address details change (including the email address) during the course of the year, you will need to email fees@auckland.ac.nz.

Fees receipt

You can check for any fees payments to your account by requesting a fees receipt. Once displayed, the receipt can saved and attached to an email and be printed.

  • Receipts cannot be generated for StudyLink, Scholarship, Award or Third Party payments.
  • Credit card payments can usually generate receipts immediately.
  • Payment by telegraphic transfer takes approximately 5 days.

Instructions

  1. Sign into Student Services Online.
  2. Scroll down to Finance Links at the bottom of the home page.
  3. Click Account Summary. The ‘Account Summary’ page will appear.
  4. Click on the Payments button. All payments will be displayed.
  5. Click on Generate Receipt to display the receipt for that transaction. If a receipt doesn’t display, make sure your browser pop-up blocker is turned off, as the receipt shows in a new window.