Outlook Introduction

 Outlook is a desktop information management system, which will help you manage your email, contacts, appointments and tasks. In the first part of this session we’ll look at how to get the most out of email, contacts and calendar. Then we’ll look at how Outlook gives you the facility create a task list, assign tasks to others and keep a record of your activities. Finally, we’ll cover notes and journal.

Key content


  • Sending Mail
  • Receiving and Responding to Mail
  • Flagging messages
  • Attachments
  • Signatures


  • New Contacts
  • Contact Groups (distribution list)


  • Appointments
  • Calendar Sharing
  • Print the Calendar


  • Tasks
  • Notes
  • Journals


  • Navigate Outlook and customise the views and settings
  • Explore email options in depth
  • Create contacts and distribution lists efficiently
  • Use the calendar to set up appointments and meetings
  • Open another user’s calendar and make appointments on their behalf
  • Use some of the more advanced features in contacts
  • Work with tasks, notes and journal

Suitable for

New and existing users


Please note that this workshop is specifically for PC users only. Office 2016 is used. Also suitable for 2013 users.


Scheduled workshops are free for University of Auckland and UniServices staff. 

All others, please request a custom workshop.


If you are University of Auckland staff, please visit Career Tools to view workshop availability and register on a session.

All others, please see our Registration page for more information.

Dates, times and venues for scheduled workshops 2018

Tuesday 20 February 2018, 1-4pm
Room 305, Level 3, 49 Symonds Street, Auckland

Wednesday 4 July 2018, 1-4pm
Room 305, Level 3, 49 Symonds Street, Auckland

Alternatively  request a custom workshop.