Mental health and wellbeing
One in five adult New Zealanders will experience mental illness this year. Find out where to get help.
In crisis?
If it's an emergency, call 111.
Other options:
- Your local District Health Board mental health crisis team: Details are on HealthPoint's Mental Health & Addictions page.
- Healthline – call 0800 611 116 for 24/7 health advice.
- Free call or text 1737 any time for support from a trained counsellor.
- Outline (Rainbow Support Line) – call 0800 688 5463 (0800 OUTLINE), 6pm–9pm daily.
- Lifeline – call 0800 543 354 or free text 4357 (HELP).
- Youthline – call 0800 376 633 or free text 234.
- Samaritans – Call 0800 726 666 for confidential support, 24/7.
Identifying mental illness
Fear of discrimination and wanting to maintain privacy in the workplace can lead staff members to not share mental health issues they may be experiencing.
If you recognise that someone's mood has changed, ask them how they are and let them know you are there if they want to talk. If the person shares their feelings or problems with you, simply listen and be supportive.
You do not have to fix it. If they don't want to talk, respect their choice. The University of Auckland values staff privacy and is committed to the protection of personal information.
Identifying mental illness can lead to increased personal support and both short and long-term workplace accommodations.
How the University can support you
Employee Assistance Programme (EAP)
EAP is a free, independent and confidential service available to all staff. You can access support for personal or work-related issues such as anxiety, depression, conflict, stress, grief or employment issues.
Call 0800 327 669 (24/7) or visit the EAP website.
Reasonable accommodations
If your mental health affects your work, talk with your manager about reasonable accommodations. These might include:
- Flexible work arrangements
- Time off (sick leave or leave without pay)
- Adjusting or changing tasks
- Modifying your workspace or equipment
Wellbeing and resilience resources
Access detailed information about various aspects of mental health and wellbeing.
The University's Calm website also offers guided meditations and exercises to help you build mental resilience, manage stress or anxiety, and develop healthy relationships. It also includes practical guidance on dealing with anger and developing a positive mindset.
Guidance for leaders
Managers and leaders play an important role in helping to prevent mental health issues by creating positive workplaces and fostering constructive, inclusive cultures. Leaders have a responsibility to support team members that are experiencing mental health challenges.
The short guide below assists leaders in recognising mental health issues, understanding their role and providing appropriate support.
Further information and support
If you have any questions, contact hsw@auckland.ac.nz.