Contact us
Have an enquiry, specific need or feedback? We're always happy to hear from you.
Students
Online assistant
Get immediate answers to common questions using our chatbot on the bottom right hand side of this screen.
Live chat
If you prefer to speak to a human, we also have student advisers available on live chat from Monday - Friday, 9am – 5pm (NZT).
Student Hubs
For assistance and advice on any aspect of your studies and life at the University, visit the Student Hubs on campus to speak with one of our student advisers in person.
Student Hubs are open most days from 8am – 8pm. Check out your local Student Hub's services, location and hours.
If you are not in Auckland or unable to visit in person, you can book an online appointment with one of our student advisers.
Call us
For general questions about courses, programmes, or life at the University, you can call our contact centre:
- Auckland: (09) 923 5025
- Outside Auckland: 0800 61 62 63
- International: +64 9 373 7513
Calling hours are Monday – Friday, 9am – 5pm (NZT).
Email us
Staff
General enquiries and help with University services
Got a question? Our online help centre may have the answer to help save you time.
Check out the Staff Service Centre portal.
Call us
- Phone: (09) 923 6000
Online
Submit your enquiry or request online.
Hours
Monday – Friday, 7.30am – 6pm (NZT)
Staff Directory
For academic and a selection of other staff search our Staff Profiles.
Alumni
General enquiries about alumni relations
Call us
- Phone: +64 9 373 7599 ext 84653
- Email: alumni@auckland.ac.nz
Postal address
Alumni Relations Office
The University of Auckland
Private Bag 92019
Auckland Mail Centre
Auckland 1142
New Zealand
To find specific Alumni office staff members, visit Alumni contacts.
On-campus emergency
For any emergency or medical assistance
Call University Security team
- Phone: 0800 373 7550
- Internal phone: 966
Hours
24/7
Postal address
Post
The University of Auckland
Private Bag 92019
Auckland 1142
New Zealand
Other equiries
Feedback and complaints
Provide feedback to help us improve our services, visit Complaints and incidents.
Media
For any general media relations enquiries, contact the Media and Communications team.
Research and consultancy
To find out how research can benefit your business, contact the UniServices.
Student recruitment advisers
To learn more about our schools outreach programme. Contact the Schools and Community Engagement team.
University security
For all general security enquiries, contact the University Security team.
Schedule the Vice-Chancellor for an event
To make a scheduling request for the Vice-Chancellor Professor Dawn Freshwater, complete the scheduling request form.