Kaitohutohu Wharenoho | Resident Advisers

Residential Advisers (RAs) provide live-in support to students during their studies, providing pastoral care and serving as an academic role model. Applications to become a 2024 Residential Adviser close 9 November 2023.

What is a Kaitohutohu Wharenoho | Resident Adviser (RA)?

A Resident Adviser (RA) lives in our University accommodation and serves as a student staff member, leader and resource person for students living in accommodation.

The position requires being a representative of the University and a facilitator for a positive residential experience. RAs are required to be full time enrolled students of the University of Auckland.

Our University Ngā Wharenoho | Accommodation

Positions are available in our Halls of Residence (Halls) and our University Flats and Apartments (Residences).

We encourage you to explore the Accommodation section of our website to find out more about the University of Auckland’s unique communities and accommodation.

When applying, you’ll be given the option to indicate your preference for a position in a hall or residence. Please note that in some cases we may offer you a position in an area that was not a preference.  

A Kaitohutohu Wharenoho | Resident Adviser...

Serves as a resource to kainoho | residents 

  • Engages proactively with all students in your assigned accommodation. Is approachable and receptive.
  • Exhibits knowledge of campus services
  • Communicates and promote the core values and policies of Accommodation, the wider Campus Life division and the University of Auckland.
  • Knows, abides and enforces all rules and regulations of the University residences as outlined in the Residential Rules and Resident Handbooks, in addition to the University's Code of Conduct
  • Develop informative resources, noticeboards and digital communications to support students. 

Develops community 

  • Creates an environment where the needs and concerns of diverse populations of students are appreciated.
  • Promotes and supports an environment that is conducive to academic and social development.
  • Collaborates on, supports and attends residential activities and events.

Provides support to residents

  • Assists students with academic, personal and social concerns, and refers residents to appropriate residential staff and support services when necessary.
  • Assists with mediation and crisis situations. 
  • Works with appropriate accommodation staff to resolve maintenance issues and safety concerns.  
  • Assist in emergency situations and refer up to professional on-call staff.


  • Hourly salary: $26.25 
  • Costs covered for certification trainings valued at $500-700 per person, such as the Red Cross Comprehensive First Aid Training, Life Keepers Suicide Prevention training, and more! 
  • RA's develop the following competencies during the year which enhance their personal, academic and career success: Administrative skills, Community development, Interpersonal relationship building, Public speaking, Leadership development, Problem-solving, Teamwork & Time management.

Review the Kaitohutohu Wharenoho | Resident Adviser position description

Application Process

Applications for 2024 RA positions are currently open and must be submitted online, by the closing date of 9 November 2023. 

To apply to be a Resident Adviser, applicants must submit a:

  • cover letter; 
  • CV with at least two referees; 
  • unofficial academic transcript in one document. 

When you apply for the position, you authorise accommodation to check your enrolment information with the University. 

Recruitment Process

All applications are reviewed by our panel of Resident Managers, Resident Coordinators and Residential Experience Officers. If you are taken through to the next stage, the recruitment process will include: 

  • Individual behaviour based interview with two members of the accommodation team; 
  • Group interview involving other candidates, observed by accommodation team members; 
  • Reference checking with at least two references (character and work related). 

Important dates for 2024 RAs

Contract dates are to be finalised; however, you can expect to commence employment around the 1st February 2024 at 8:30am. RAs will commit to two weeks of full-time training starting from this date. There will also be online training components that will need to be completed before this date. 

Employment ends around the 17 November for Halls of Residence RAs and 1 December 2024 for Self-Catered Residence RAs. 

If candidates cannot commit to these dates they must let us know in their application or interview.

Optional support for your application

We encourage you to visit Career Development and Employment Services (CDES) for support in preparing your application. CDES can also help you prepare for an interview as well. Check MyCDES for their sessions.

Do you have any questions?

If you have questions regarding the RA position, or other leadership opportunities in Accommodation, contact: residentialexperience@auckland.ac.nz