Accommodation Management team
The Accommodation Management team works hard to provide you with a comfortable living environment so that you can enjoy your life as a student as well as work towards academic success.
The University of Auckland aims to provide an engaging and supportive campus environment. Our Accommodation communities have robust academic and pastoral care support programmes to ensure our students achieve, grow and develop lifelong skills and connections.
Our dedicated team at Accommodation works closely with services across the University campuses to ensure that our students have access to support, a positive experience and solid platform for success.
Associate Director – (Accommodation) Campus Life
The Associate Director for Campus Life responsible for Accommodation is tasked with the strategic direction and development of the department, oversight for service delivery and resident welfare and the head of the Accommodation Solutions team and the two accommodation management teams (Domain & Whitaker and Grafton & Symonds)
The two Area Managers manage the operations and staff of the four geographical areas where our student accommodation is located. In addition, each manager looks after a specific portfolio of the accommodation business. One Area Manager looks after a positive residential experience and support that meets the needs of students and another looks after physical environments and catering operations.
Resident Managers and Coordinators
Resident Managers live on-site or nearby to the residence. They provide on-site support for students and ensure that the accommodation community is safe, comfortable, supportive, conducive to academic success, personal growth, and is responsive to the needs of students. They work with Resident Coordinators, who support the wider team in the evening in areas of emergency response and engagement. Our support team work with RAs to help manage student behaviour and ensure a high level of residential service and connection to university support.
Area Administrators and Assistants
Area Administrators and Assistants are often the face on the front desk of our Halls of Residence. They work with the Area Managers to ensure that all administrative and front of house procedures are operating smoothly. They are a valuable part of our accommodation management teams.
Resident Advisors (RAs)
Our RAs are specifically selected and trained high-achieving senior students employed by the University. Their role is one of primarily academic role modelling and personal support. They support students by connecting them to leadership, social and academic development opportunities on campus and in the community. RAs live on-site and are the first port of call for students needing assistance or support as they navigate the challenges of being a tertiary student living away from home.
Accommodation Solutions team
The Accommodation Solutions team provide central shared services to the Accommodation department. They market our Halls and Residences and support school leavers in making informed decisions about where to live, support our technology requirements, process applications, offers and residential agreements. As well as advise students on external accommodation in Auckland.