If you are going overseas for University student activity travel, you must comply with the University's pre-departure requirements and submit a Student Travel Declaration before leaving New Zealand. The requirements help ensure you can access support, assistance and insurance coverage if something unexpected happens while you’re overseas.

Does this apply to me?

University student activity travel refers to international travel for any sub-doctoral student activity:

• Undertaken to fulfil a requirement for academic progress at the University,
• Organised and/or funded by the University, or
• Endorsed by 360 International or the approving manager and directly related to the student’s professional/academic development
  

University student activity travel does not include activities organised solely by a student or group of students unless they otherwise meet the above definition of University student activities.

Under the University’s Travel Policy, travel to any destination with a Ministry of Foreign Affairs and Trade (MFAT) travel advisory rating of (3) Avoid non-essential travel or (4) Do not travel is prohibited, unless approved through the University’s high-risk travel approval process. For more information, contact the Risk Office.

Before you travel you must make sure your emergency contact details are up to date in Student Services Online.

Healix International and the TravelOracle app

Healix is the University’s travel risk and assistance provider. If a natural disaster, civil unrest or a serious security incident happens near you, Healix can see that you may be affected, contact you to check that you are safe and get help to you. 

It does this through its TravelOracle app, which shares your location with Healix, sends you safety alerts for where you are, and connects you to emergency assistance.

To install the app on your phone:

• Go to the relevant app store to download the TravelOracle mobile app:
  • Apple store
  • Google play store     
• Create your account with your University of Auckland student email address and University code UOA17478.
• Add every country you are visiting or transiting through to the Country Watchlist. Tick “Watch Country” for each one.
• Ensure location sharing is enabled for the app in your privacy settings
• Keep location sharing on for the duration of your travel until you return to New Zealand.

For detailed instructions, refer to the TravelOracle app guide.

Getting help overseas

If you need help urgently while overseas, call the local emergency services first. To contact Healix in an emergency tap the Emergency Assistance button in the TravelOracle app.

If you have a health or security concern before or during your trip, contact the University of Auckland Assistance Helpline:

• +64 9 3741736 (reverse charges accepted)
• Email: nzunisecurity@healix.com.

For more information, see the University of Auckland Emergency Travel Assistance Programme.

SafeTravel registration

SafeTravel is the Ministry of Foreign Affairs and Trade’s (MFAT) official travel advice and registration service for New Zealanders travelling overseas. 

Before you go, you must check the SafeTravel advice for each country you’re visiting or passing through, including the routes between them.

New Zealand citizens and permanent residents must also register their travel on the SafeTravel portal. Registering lets MFAT contact you and check on your safety if a crisis happens where you are.

Students who are neither citizens nor permanent residents, should register their travel with the equivalent government service for their country of citizenship.

Travel of 90 days or less

Students travelling overseas for 90 days or less are covered by the University's Travel Insurance Policy. This includes 14 days of personal travel within the 90 day period.

Download the University's Travel Insurance Policy. and Schedule.

For more information, refer to University student activity travel insurance terms and conditions.

Travel of more than 90 days

If you will be overseas for more than 90 days, you must arrange your own comprehensive travel and medical insurance through a provider of your choice, with continuous and uninterrupted coverage from the date of departure until your return to New Zealand.

Professional sporting activity

If your trip includes professional sporting activity, the University’s Travel
Insurance Policy won’t cover you and you must arrange your own comprehensive travel and medical insurance.

For more information contact, the High-Performance Support Programme.

Before you leave New Zealand, you must submit a Student Travel Declaration. It confirms you’ve read and understood the University’s travel, health, safety, wellbeing, insurance and support information and requires that you have completed the steps on this page.

It also confirms you agree to the University sharing your travel information with the travel, insurance, security, health and emergency assistance providers who support you while you’re away.

For questions about University student activity travel safety and risk or insurance coverage, contact the Risk Office.