Microsoft 365 document accessibility basics

Create Microsoft documents that don’t create barriers for people using assistive technologies as well as people with low vision and people with cognitive and motor impairments.

Microsoft Accessibility Checker

Many Microsoft 365 apps include an accessibility checker that identifies some accessibility problems. The tool is a great start and can be helpful to those who are new to creating accessible documents.

In Microsoft Support, you can find out how to:

Formatting

Using heading, paragraph and list styles not only makes your text stand out and helps people browse your document, it provides contextual information for screen readers and allows people to navigate your document using their keyboard. 

Tips

  • Always use built-in or brand template styles to format headings and lists. 
  • For headings to be accessible it’s important for headings to be nested using a logical descending order. For example, your main document heading will be style “Heading 1” then each section’s heading will be style “Heading 2” and each sub-heading within those sections will be style “Heading 3.” 
  • Your body/paragraph text should use the style “Normal” 

Sources

An accessible link tells people where they are clicking to. For example, write “Visit Student Services.” rather than “For Student Services, click here.” 

Tips

  • Keep linked phrases short, 3-5 words. 
  • Links should describe what they are linking to. 
  • Links should be in contrasting colours to be mindful of people with low vision or colour blindness. 
  • Avoid adding a link to headings. 
  • Never use a URL for the link text—screen readers will read out the URL verbatim, e.g. https://www.auckland...  

Sources

Colour

Using text colour and background colours that have sufficient contrast allows people with partial sight or low vision and colour vision deficiencies (colour blindness) to engage with your documents.

Tips

  • Check colour contrast using the Accessibility Checker or a contrast checker.
  • Don’t rely on colour alone to convey meaning, use text or another visible cue, such as an underline, pattern or shape.

Sources

Alt text

Adding alt-text to your images makes them accessible to people with vision impairments and people who have difficulty processing information presented in images. Alt text is also useful for making sense of an image when it doesn’t load.

 Tips

Sources: 

Tables

In general, avoid tables if you can present information in another way. Tables create barriers for people using Magnifier and accessing documents on mobile. Complex tables create problems for screen readers and other assistive technologies.  

Tips

Sources

NZ Government's application specific guides

The following are available on the New Zealand Government's Web Accessibility Guide:

More on accessible communication