Contact advice – family and relationship violence and abuse

Where there is a real or imminent threat to personal safety, call the police on 111 immediately.

Are you aware of the 111 ‘Silent Solution’?

This is for people who need to contact police in an emergency when it is unsafe to talk. In these situations, after ringing 111 the caller can then push 55 on a mobile or any key on a landline to be automatically put through to Police.

Domestic violence helplines

See shield logo at the bottom of University of Auckland website pages for a link to report abuse and get advice from Women's Refuge that is not traceable in your browser history.

Shine Helpline

Phone: 0508 744 633
Website: www.2shine.org.nz

Additional options are:

Are you OK
Phone: 0800 456 450

1737 Need to Talk
24/7 Counselling

Women’s Refuge
Phone: 0800 733 843

I want to stop using violence

Further information is available from:

NZ Family Violence Clearinghouse
the University's Family and Relationship Violence and Abuse website

If you need to access immediate advice for yourself or for supporting someone experiencing family or relationship violence call the Shine Helpline for support and information:

Phone: 0508 744 633
Hours: Monday to Sunday 9am-11pm
Website: www.2shine.org.nz