Family and relationship violence and abuse - Contact advice

Where there is a real or imminent threat to personal safety, call the police on 111 immediately.

During COVID-19 there is expected to be an increase in family and relationship violence. If you need to access immediate advice for yourself or for supporting someone experiencing family or relationship violence call the Shine Helpline for support and information:

Phone: 0508 744 633
Hours: 9am-11pm, Monday-Sunday

Please take note of the new 111 ‘Silent Solution’

For people who need to contact police in an emergency when it is unsafe to talk. In these situations, after ringing 111 the caller can then push 55 on a mobile or any key on a landline to be automatically put  through to Police. 

Additional domestic violence helpline options are:

Are you OK
Phone: 0800 456 450

1737 Need to Talk
24/7 Counselling

Women’s Refuge
Phone: 0800 733 843

I want to stop using violence

Refuges continue to remain open for those needing a safe place to stay.

Further information is available from:

NZ Family Violence Clearinghouse
the University's Family and Relationship Violence and Abuse website

See shield logo at the bottom of University of Auckland website pages for a link to report abuse and get advice from Women's Refuge that is not traceable in your browser history.