Fire emergency

Find out what you need to do in the event of a fire.

Important phone numbers

Fire service
Phone: 111 (1 111 internal)

Phone: 966 (internal) or 0800 373 7550

  • Know your street address, building number and suburb.

If you discover a fire

  1. Warn people nearby. Activate a fire alarm.
  2. Check for people in the area. If possible, close doors between you and the fire.
  3. Only extinguish a fire if safe to do so and you know how.
  4. Call the Fire Service (111) as soon as possible. 
    • Give your street address, building details and nearest intersecting street 
    • Do not hang up until they have all the information they need.
  5. Fire uncontrollable? Evacuate immediately via nearest EXIT. Don't use a lift or run. More information: Evacuation.
  6. Go to the evacuation point. Inform the building warden of the fire's location. If no wardens, inform Security.
  7. Follow the instructions of all wardens and emergency services.

Remember: Get low, get out and stay out. 

Fire-fighting equipment

Most University buildings have hose reels and extinguishers for small fires.

They should only be used by trained staff, and only if it's possible to do so without the risk of people being injured or overcome by smoke.


All building and floor wardens will be wearing bright high-visibility jackets in an emergency. Building wardens wear yellow and floor wardens wear red. First aiders wear green.

Staff information: Warden duties.


Find out what you need to know about an evacuation, whether you are a student, staff member or visitor.

If you are a staff member, you have a number of responsibilities in an emergency evacuation.

Fire drills

At the beginning of each semester the University conducts trial fire evacuations.

This is an essential safety requirement to ensure that occupants of the building become familiar with the evacuation procedures.

Unlike many other organisations that only activate sounders, we check that our buildings’ entire fire protection systems are fully functional and test them as if it were the real activation. This means we can identify faults and resolve them immediately.

For more details, read the University's Evacuation webpage.

Alternatively, you can contact Health, Safety and Wellbeing.

Document Control
Version: 1.0
Last Updated: Dec 2019
Next Review: Dec 2022
Approver: Associate Director, Health Safety & Wellbeing