Using your Campus Card
Your Campus Card is your key to accessing services and spaces around the University including Hiwa access, library access and borrowing and printing.
Self-service portal
You manage your card via the Campus Card Self-Service portal.
Everyone with a card has access to the portal, which is used for the day-to-day management of your Campus Card. Through the portal, you can:
- Top up your print balance
- View your account and spending history
- Report a lost or stolen card
- Submit a new ID photo
Topping up your print balance
Your Campus Card is used to access printing and copying services across the University.
To add credit:
- Log in to the Campus Card Self-Service Portal.
- On the welcome page, select 'Top Up Existing Plan'.
- Enter the amount you wish to add (minimum top up $1) and click 'Submit'.
- At the payment gateway, choose your preferred payment method and complete the transaction.
- Once payment is successful, you will be returned to your wallet summary page where your updated balance will be displayed. Funds are available for use immediately.
You can top up your balance using:
- A credit or debit card
- account2account (using your bank account details)
Issues with your Campus Card
If you have any issues with your Campus Card, contact us:
Email: campuscardsupport@auckland.ac.nz
Phone: 0800 61 62 63
Visit: Campus Card centre