Using your Campus Card

Self-Service Portal

You manage your card via the Campus Life Self-Service portal.

Everyone has an account on the self-service portal for day-to-day running of your card. The portal is where you can top up your account balance, see your spending history, report lost cards and submit a new ID photo.

Account2Account transfers are available to top up your account balance. Unfortunately we are not able to facilitate credit/debit transactions at this time. 

Topping up your print balance

You use your Campus Card to use print and copy services around the University. Top up your printing balance from the self-service welcome page: Under ‘Top Up Existing Plan’ put in the amount you want to add and click submit.

You’ll need your bank account details for an account to account transfer. The transaction is fast to do and the funds are ready to use immediately. 

Request a print credit or refund

Issues with your Campus Card

If you have any issues with your Campus Card contact us through the details below or visit
one of our Campus Card Centres listed below. 

Email: campuscardsupport@auckland.ac.nz

Phone: 0800 61 62 63

Campus Card Centres

Student Hub, City Campus 
Te Herenga Mātauranga Whānui | General Library
Building 109, 5 Alfred Street, Auckland
Wayfinding map
Hours: Monday to Friday 8am-8pm Saturday and Sunday 9am-5pm

Student Hub, Epsom Campus
Te Herenga Whakaakoranga | Sylvia Ashton Warner Library
Gate 3, 74 Epsom Avenue (parking at Gate 2)
Wayfinding map
Hours: Monday to Friday 8am-8pm Saturday and Sunday 9am-5pm