Submit evidence of your visa
It is compulsory to submit evidence of your visa to the University.
Why and when do I have to submit a copy of my visa?
You must have a valid visa to study at the University of Auckland (if studying in New Zealand). Your student visa must show the “University of Auckland” as your education provider and your correct programme of study. If you hold a different kind of temporary visa please confirm your eligibility to study with Immigration New Zealand and the University of Auckland.
You must provide the University with a copy of your passport and visa when you first enrol and whenever you renew your passport or obtain a new visa. This is a requirement of Immigration New Zealand and the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.
If you do not have a valid visa, or for questions about student visas, please contact Student Hubs or the International Student Support team.
What happens if I don't provide my visa?
You need to provide evidence of your visa by the first day of the term, i.e. the relevant semester, quarter or doctoral year you are enrolled in.
If you fail to provide your visa to the University, your enrolment may be withdrawn and you lose access to all University services and portals, including CANVAS and Student Services Online.
How to upload your visa information
You need to upload a copy of your valid visa by the first day of the relevant term and every time you renew your passport or obtain a new visa.
If you are unable to access this link, please send copies of your visa and passport via email to int-questions@auckland.ac.nz.
What if my visa conditions are wrong?
Check your eVisa carefully when it is granted. Make sure that your personal details and visa conditions are correct, including your:
- Name and passport details
- Education provider
- Programme of study
- Study location
- Visa expiry date
- Work conditions, where applicable
If you believe that INZ has recorded any information or conditions incorrectly, contact them as soon as possible and ask for the error to be reviewed. You may need to provide supporting documents, such as your offer of place or confirmation of enrolment.
The University cannot amend your visa conditions. However, if you need help understanding whether your visa is appropriate for your studies, contact us using the email address above.
Do not assume that an incorrect condition allows you to study or work outside the conditions that should apply to you.
If your study plans have changed since your visa was granted, this may not be an INZ error. Check with INZ before making any changes, as you may need to apply for a new visa. You may only commence the new programme once you hold a visa that permits that study.