Fees will depend on whether you are enrolled with University Health and Counselling as your Primary Health Organisation. Fees are also displayed in our reception area.

Note: All consultations must be paid on the day. Some services require a non-refundable deposit, such as dive medicals and specialist appointments.

Cancelling appointments

If you can't make or need to change an appointment, you need to let us know as soon as possible.

• Medical and health appointments can be cancelled/changed up to 2 hours before your appointment.
• Counselling appointments can be cancelled/changed up to 24 hours before your appointment.

You can cancel your appointment in person or by phone on 09 923 7681.  

Missed appointments

• If you miss an appointment or do not cancel within the timeframe, you will be charged a fee of $10. This must be paid at the time it is charged or before your next appointment.
• We are a student service and we need to make sure that any available appointment slots are filled by students who need help.
• If you have exceptional circumstances for missing an appointment, please let our reception staff know.

Additional charges

There may be a charge for any additional materials that may be used in treatments or consultations.

Please be advised that the University Health and Counselling service is making a small increase to some health services fees as of 2021. Counselling is still free for domestic students, and funded through private health insurance for international students

It has been over 5 years since UHCS had a price increase and we do aim to continue providing a very low costs service so we have made the increase as minimal as possible.

 See the chart below for the new fees as of 1 January 2021.

Community Services Card

A Community Services Card can reduce the cost of your medical visits, emergency dental care and more. Find out if you are eligible.

Notes

Find out about enrolling with University Health and Counselling as your Primary Health Organisation. Extended consultations will incur an additional charge.

• If you're covered by Allianz's Studentsafe policy, we will process your claim on your behalf.
• If you have coverage with another insurer, you will need to pay for your consultation and provide the paperwork to your insurer for reimbursement.

Note: Some services may not be covered by your policy – check with reception. Extended consultations will incur an additional charge.

The prices listed below are in addition to the standard consultation fee, for both domestic and international students.

Domestic students