Locations and contact details

We provide health and counselling services across two of our Auckland campuses: City Campus (primary service) and Grafton Campus. We also offer a counselling service at Tai Tokerau through a third party. 

Postal address:
University Health and Counselling Services
Private Bag 92019
Auckland
New Zealand

Phone: 0800 698 427, 0800 MY UHCS
Fax: 09 373 7501
Email: uhsinfo@auckland.ac.nz

Note: walk-in counselling appointments are now available through Te Papa Manaaki, Campus Care. Visit their page for more information about this service.
Location: Reception Desk, Building 315-151, Level 1, Kate Edger Information Commons
Opening hours: Monday-Friday 8.30am-4pm

Kate Edger Information Commons, Level 3
2 Alfred Street
Auckland Central
Auckland 1010

Standard opening hours:
Monday - Thursday: 8.20am- 6pm
Friday: 8.20am - 4pm

Please note:
- Hours may vary during semester breaks.
- We open at 10.30am on the first Tuesday of the month due to staff meetings.
- We are closed all NZ public holidays and Easter Tuesday.

Physical address:
Building 505 Rm 325, Level 3
85 Park Rd
Grafton
Auckland 1023

Standard opening hours:
Monday-Thursday: 8.30am-5pm
Friday: 8.30am-4.30pm

Please note:
- Hours may vary during semester break.
- This clinic is closed between 12.30-1.30pm daily.
- We are closed all NZ public holidays and Easter Tuesday.

We offer free counselling services to Tai Tokerau students through Whangarei Care Centre. To arrange an appointment, please contact them directly and indicate you are a University of Auckland student. You will need to show a valid student ID card at your appointment.

Physical address:
1 Mill Road
Regent
Whangarei 0112

Phone: 09 437 6397
Email: admin.whangarei@fwn.org.nz

If you need after-hours medical advice, please contact Healthline on 0800 611 116. They are available 24/7 and this is a free service. 

For information about the Auckland Emergency Department, please visit the Healthpoint website.

To find your nearest after-hours White Cross Clinic, please visit their website. They have 36 clinics scattered throughout the wider Auckland region, offering a range of services. 

Visit our Urgent support services page for a full list of urgent support and after hours mental health support.