Key information for reasonable accommodations guidelines

Disability definition

The University defines ‘disability’ as any physical, psychological, cognitive, or sensory impairment which, in interaction with social and systemic barriers, restricts a person's full and effective participation in university life on an equal basis with others.

Why reasonable accommodations may be required

University environments, including its structures, systems, processes and practices, can interact with a person’s disability, creating barriers to their participation.

Examples of such barriers include:

  • Lighting that is too bright causing sensory overload
  • Noisy or busy work/study environments causing fatigue
  • Font that is too small for people with vision impairments
  • Digital information that cannot be interpreted by screen readers
  • Spaces that are too small for wheelchair access.

Reasonable accommodations remove or mitigate barriers where it is reasonable to do so.

Failure to provide reasonable accommodations may amount to unlawful discrimination and breach the Human Rights Act 1993.

When to request reasonable accommodations

People seeking reasonable accommodations should discuss their situation with the University as soon as possible. For instance, before commencing work or study, or when the need for accommodations occurs. Early contact can help ensure timely consideration and, where relevant, implementation.

How to request reasonable accommodations

The Reasonable Accommodations for Disability Policy and Reasonable Accommodations for Disability Procedures set out processes for requesting, considering, and make decisions about reasonable accommodations:

When making a request for accommodations, it can be useful to:

  • Explain the reasons why you are requesting accommodations. What are the difficulties or barriers you anticipate experiencing, or are experiencing, with participating in the current environment?
  • Describe any changes that you would like made or what might make things easier.
  • Be prepared to discuss alternative accommodations options.

Support and helpful information

People seeking reasonable accommodations can be supported by whānau and/or others of their choosing throughout the reasonable accommodations process.

Options for staff support include:

Students can seek support from:

Helpful information: