How to setup and use Google Authenticator

The Google Authenticator app can be downloaded onto most smart devices. The instructions for the main operating systems are listed below.

Downloading the Google Authenticator application

Operating System Download instructions
Apple

Please follow the steps below to download Google Authenticator on your Apple device.

  1. Find the App Store and tap on the icon to open
  2. Using the search function simply type in 'Google Authenticator' and tap the search icon
  3. The Google Authenticator app will display 
  4. If the app is not already on your phone the button will read 'FREE' and you can tap on it 
  5. You will be prompted to enter your Apple ID or touch the home button if you have Touch ID
  6. Once you have entered your Apple ID correctly or used the Touch ID the app will start to install on your device
  7. You now have the Google Authenticator app on your iOS device and you can activate your token
Android

Please follow the steps below to download Google Authenticator on your Android device.

  1. Find the Google Play icon on your device and tap to open
  2. Using the search function simply type in 'Google Authenticator' and tap the search icon
  3. The app will display
  4. Tap on the app icon and then the 'install' button.
  5. You now have the Google Authenticator app on your Android device and you can activate your token
Windows

Please follow the steps below to download Authenticator on your Windows device.

  1. On your mobile device find the Windows app store and tap to open
  2. Using the search function simply type in Authenticator and tap the search icon The Authenticator app will display
  3. Tap on the Authenticator icon and then tap on install.
  4. You now have the Authenticator app on your Windows mobile device and you can activate your token

For instructions on how to activate your token please see Activating, using and managing Google Authenticator.

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