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Breadcrumbs List.
Information and guides about the additional security process used by the University to reduce the risk of unauthorised access to systems and services.
New to two-factor authentication? We've got information that will help you get set up and secure.
Two-Factor Authentication at the University
Information and help about two-factor authentication systems.
Getting started with two factor authentication
Step-by-step guide to setting up two-factor authentication for the first time.
Download and activate the Authy app (recommended app)
How to download Authy onto your mobile device.
Download the Google Authenticator app
How to download the Google Authenticator app, with step-by-step guides for the main operating systems.
Activate, use and manage the Google Authenticator app
How to activate, use and manage your Google Authentication code at the University of Auckland.
Troubleshooting issues with Authy or Google Authenticator
Answers to frequently asked questions about the Google Authenticator app, and fixes for common issues.
Two-Factor Authentication FAQs
Answers to frequently asked questions about Two-factor Authentication and info about how to contact us if you need more help.
Authenticator for Windows and Mac
Desktop Authenticator option for anyone who doesn't have a smartphone or cannot use one.
This dialog can be closed by pressing Escape close button.