Visitor Access to IT Systems, Data, and Restricted Facilities Policy and Procedures

This policy is in effect pending the development of the accompanying Sponsored Visitor Registration Form.

Application

All University members acting as sponsors of visitors with access to restricted IT systems, data, or facilities, and all sponsored visitors requiring access to Waipapa Taumata Rau | University of Auckland beyond publicly available systems, data and facilities.

Purpose

To ensure that visitors’ access to restricted University systems, internal, sensitive or restricted data, and restricted facilities is authorised through the correct procedures and that risks associated with visits are assessed and mitigated.

Policy

1. All visitors requiring access to restricted University systems, internal, sensitive or restricted data and restricted facilities must be approved and registered by the University for a specified purpose and term prior to their visit in accordance with this policy.

2. All such visitors require a sponsor who must be a University staff member.

Note: Prospective University of Auckland students, conference and event attendees do not require sponsorship unless they require access to restricted University systems, internal, sensitive or restricted data and/or restricted facilities. For school visits to laboratories, adult chaperones must register as sponsored visitors but minors do not need to register, and the trip must be approved by an approval authority.

3. International visitors must comply with New Zealand immigration law and hold an appropriate visa for the activities they will undertake while at the University.

Note: Information on visa requirements can be found on the New Zealand Immigration website.

4. The University may make appropriate enquiries, undertake reference checks, request letters of endorsement, or require a memorandum of understanding before approving sponsored visitor status.

5. Sponsored visitors must comply with all University policies, procedures, standards and rules.

6. The University may withdraw its approval of sponsored visitor status and immediately de-provision their access at any time (including where a sponsored visitor or sponsor has not carried out their obligations under this policy).

Procedures

7. Sponsors of visitors must seek approval by Level 3 line managers, academic heads, or above on the University’s Organisational Structure, or their delegate, and approval must be recorded in the Sponsored Visitor Registration Form. Members of the Senior Leadership Team may approve their own visitors, but the visit must still be registered. Approvers must consider if the visitor may present any health & safety, security, privacy, reputational or financial risk to the University, as guided by the University’s Risk appetite.

Note: the Sponsored Visitor Registration Form is a new form that will be developed in 2025.

8. Approved, sponsored visitors must self-register to create a University Identity.

9. Sponsors must arrange for completion of the IT Service Access for Contractors, Visitors & External Collaborators form on behalf of their sponsored visitors.

10. Visitors to restricted facilities require an additional approval by the University delegate who approves access to particular restricted facilities. The sponsored visitor must comply with any induction, training and/or access requirements for the facility and must receive a level of supervision from a University member that is proportionate to the risks involved.

11. The sponsor must review all applicable University policies, procedures, standards and rules and building-specific processes relevant to the activities to be undertaken by the sponsored visitor and ensure that this information is made available to the visitor for their review before their visit.

Note: Health and safety topics contains the University’s standards, procedures and safe work instructions for a range of health and safety risks and topics.

12. The sponsor must record the types and levels of access that have been provisioned to a sponsored visitor, have oversight of the visitor for the duration of their access period, and de-provision that access once the visit or collaboration has ended.

13. Sponsored visitors continue to be bound by University policies and procedures until their access has been de-provisioned, regardless of whether they continue to meet the definition of a sponsored visitor.

Definitions

Internal, sensitive or restricted data are defined in the Data classification standard and Research data classification standard.

International visitors are visitors to University facilities and systems who are not Aotearoa New Zealand residents or citizens and do not have a contractual relationship with the University.

Leve 3 line managers are staff members with direct responsibility for a school, department, or service unit included on the University’s Organisational Structure Senior Line Management View.

Restricted facilities are defined by the space manager and could refer to any physical space, building, or area owned, leased, or controlled by the University where access is limited to authorized personnel due to the nature of activities conducted, the presence of sensitive or hazardous materials, or the requirement to protect confidential information, intellectual property, critical resources, or any other purpose identified by the space manager. These spaces are most often protected by swipe card access and also store internal, sensitive or restricted data.

Space manager is the faculty, LSRI, service division, individual or external entity with primary responsibility for a physical space as approved and recorded through the Space Management Policy.

Sponsor means a University staff member who acts as the sponsor of a visitor and is responsible for complying with the sponsor’s obligations under this policy.

Sponsored visitor means a person who is not a University member and has been sponsored by a University staff member to visit university facilities or systems for a specified purpose and has been approved by a level 3 or above line manager or their delegate.

Staff member refers to an individual employed by the University on a full or part time basis.

Supervision
refers to the oversight and monitoring of a visitor’s activities to ensure compliance with safety, security, and operational requirements. This may be conducted in-person by a designated host or escort, or through alternative methods, such as electronic monitoring, access control systems, periodic check-ins, or other appropriate measures based on the level of risk involved. The degree of supervision should be proportionate to the nature of the visitor’s access, the sensitivity of the environment, and any associated risks.

University means Waipapa Taumata Rau | University of Auckland and includes all subsidiaries.

University members of Waipapa Taumata Rau | University of Auckland are all students, staff members, honorary and adjunct staff, contractors and subcontractors, service agents and technicians, consultants, co-locators, tenants, landlords, landlord’s agents and members of University Council.

University Organisation Structure (UOS) refers to the common arrangement for University revenues and costs. The University is at level 1, with Faculties, Large Scale Research Institutes (LSRIs) and Service Divisions at level 2. Teaching Departments and administration units usually from level 3. Refer to the UOS overview for more information.

Visitor means a person who is not a University member who is on University property, including University digital systems.

Key relevant documents:

Document management and control

Owner: Deputy Vice-Chancellor Operations & Registrar
Content manager: Deputy Vice-Chancellor Operations & Registrar
Approved by: Vice-Chancellor
Date approved: 5 May 2025
Review date: 5 May 2030