Identity and Access Management Help

Identity and Access Management facilitates timely, accurate, and secure access to electronic services for all members of the University community.

This home page provides links to information that will help you deal with access issues, provide you with step-by-step guides on how to register with the University, update your details and information about some of the services we provide.

Creating and updating your account

For personalised access to the University's online services you will need an identity record and password which is created during the self-registration process.  The information below provides details about self-registration, a how-to guide and other information relating to this process.

Trouble accessing your account?

If you are unable access your account we apologise for any inconvenice.  One of the troubleshooting steps below may help you resolve the issue quickly:

If you are a staff member and the system you are trying to access has requested an ‘Authentication token’ please click here.

For other error messages please refer to the list below.

What do these error messages mean?

Verify logout - protecting your privacy

You can log out now by completely exiting your browser.

This will protect your personal information from being accessed by subsequent users.

You may choose to remain logged in and proceed to any one of the following:

Need help?

If you're still unable to access your account or require further help, then please contact us using one of the methods below.



More contact details can be found here.